Relocation Manager

Relocation Manager

• Type of Position: Full Time
• Start Date: ASAP
• Hours: Full time 40+ hours/week
• Location: FULLY Remote
• Compensation: $59,000

About Greenheart:

In 2025, Greenheart celebrates 40 years of cultural exchange! Greenheart International facilitates cultural exchange programs for students and adults to work or study in the USA or abroad. Our mission of connecting people and planet to create global leaders drives all that we do at Greenheart Exchange (programs in the USA) and Greenheart Travel (programs outside the USA). Our unique set of programs and initiatives foster cultural exchange, environmentalism, volunteerism, and personal development.

Greenheart International is a 501(c)(3) nonprofit committed to creating a more peaceful and sustainable global community.

Summary:

The Relocation Manager (RM) is responsible for managing the process of moving a High School Program (HSP) participant from their current U.S. host family placement to a different placement. This includes tracking the relocation, coordinating with the Program Support team, Local Coordinators (LCs), host families, and schools involved and working to execute the relocation in a timely manner, providing progress updates to all stakeholders. The Relocations Manager is expected to work collaboratively with stakeholders involved in a relocation, helping to  gather and analyze moves and relocations data, identify trends, suggest process improvements,  and help train program staff and stakeholders. The Relocations Manager will also be responsible for helping to ensure program quality and compliance with Greenheart and the U.S. Department of State (DOS) rules and regulations.

Requirements, qualifications and skills:

• Bachelor’s degree or equivalent experience highly preferred.
• Experience in program coordination, student exchange programs, or non-profits preferred.
• Familiarity with U.S. Department of State regulations regarding exchange programs strongly preferred.
• Excellent written and verbal communication skills.
• Ability to manage relocation cases from start to finish, including placement coordination, documentation, and stakeholder follow-up.
• Confident in public speaking and delivering presentations to various stakeholders.
• Professionalism – approaching others with consideration, tact, compassion and willingness to listen and understand 
• Adaptability – being flexible and able to adjust to changes in the work environment, processes and approach
• Computer Skills: Microsoft Suites (Word, Outlook, Excel, SharePoint, Teams)
• Experience creating social media content or recruitment campaigns to support host family recruitment and relocation outreach.

Responsibilities:

• Manage the end-to-end relocation process for High School Program (HSP) participants, including identifying new host families, schools, and Local Coordinators.
• Coordinate with Program Support, Compliance, and Field Leadership teams to ensure timely and compliant relocations.
• Support the identification and maintenance of a network of backup host families for emergency relocations.
• Communicate with host families, students, LCs, schools, and Greenheart staff to ensure smooth relocation execution.
• Provide training and resources to staff, host families, and other stakeholders on relocation processes and best practices.
• Perform general administrative duties such as answering phones, updating records, and supporting new system testing.
• Support recruitment and community engagement through targeted social media content, digital campaigns, and outreach efforts in collaboration with field staff.
• Represent Greenheart at conferences and external meetings, build relationships with stakeholders, and deliver presentations to promote program understanding and support.
• Other duties as assigned

Benefits:

• Full-Time position with benefits
• Working remotely 
• Travel incentives 
• Work with a purpose and impact 

Compensation:

• $59,000

To Apply:

Sounds like the perfect fit? Tell us WHY by clicking “Apply Now.” A cover letter is required for your application to be considered.

Due to the number of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted.

Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.