Sales Assistant (Remote)

This is a remote position.

Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

We are seeking a highly skilled and motivated Sales Assistant to join our team. The ideal candidate will play a critical role in optimizing and managing our HubSpot CRM and Marketing Hub to support our marketing initiatives, drive lead generation, and ensure seamless operations across various systems. The HubSpot Coordinator will also be responsible for maintaining data integrity, automating marketing workflows, and providing valuable insights based on campaign performance.

Responsibilities

• HubSpot CRM Management:
  

• Maintain and update the HubSpot CRM database, ensuring data accuracy.
  
• Learn and understand internal processes and adapt HubSpot to meet company needs.
  
• Assist in creating and refining HubSpot automation processes, including sales lead tracking, quotes, and contract management.
  

• Customer Service and Client Engagement:
  

• Provide excellent customer service via both email and phone, addressing client concerns and inquiries.
  
• Follow up with leads to ensure they progress through the sales pipeline.
  
• Assist in tracking sales outcomes (won or lost) and report on lead progression.
  
• Make customer service touches to ensure clients feel valued and cared for, even after the sale.
  

• Sales Support:
  

• Assist in generating sales leads and reports from HubSpot.
  
• Help process orders, quotes, and contracts with the HubSpot system.
  
• Collaborate with sales teams to ensure leads are effectively handed off to dealers and tracked through completion.
  

• Excel and Data Management:
  

• Use Excel proficiently, including creating and maintaining macros and formulas for pricing calculators and contract generation.
  
• Assist in reviewing and optimizing internal Excel-based tools for better efficiency.
  
• Team Onboarding and Training:
  
• Collaborate with team members to onboard and train them in the effective use of HubSpot.
  
• Develop and implement training materials for internal staff on HubSpot best practices.
  

Requirements

• Graduated with a 3-year or 4-year Bachelor’s degree
  

• Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
  

• Must be comfortable with using Hubstaff, a time-tracking application
  

• Proven experience in sales and marketing administration, with a focus on proposal coordination and bid registrations.
  

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  

• Familiarity with CRM tools, Hubspot experience is a must
  

• Strong organizational skills for managing administrative tasks
  

• Professional-level English (written and verbal/voice)
  

• Computer or laptop with access to the internet (minimum speed of 25 Mbps)
  

• Competitive salary
  

• Work from home
  

• Prepaid HMO
  

• Bonuses and incentives
  

• Paid training
  

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com)