Business Systems Analyst

ComPsych ® Corporation is the world’s largest provider of mental health services and GuidanceResources ® for life . Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources ® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

Job Summary

This is an exciting opportunity in the large and growing segment of healthcare and well-being. As a member of the ComPsych Business Applications development team, you will work in a dynamic, collaborative, and friendly work environment. In the role of Business Systems Analyst, you will define the business requirements and reporting solutions needed to resolve business-related problems and to meet strategic organizational goals. In this role you will support efforts to design, implement, and support new and existing data pipelines and data visualizations.

Primary Responsibilities

• Collaborate with business stakeholders to understand their reporting and analytical needs, document requirements, and translate them into clear and concise development units with acceptance criteria.
• Effectively build relationships and communicate with business stakeholders, technical teams, and management throughout project lifecycle.
• Performs analyses of current business processes, identifies areas of improvement, and documents business process changes.
• Creates and maintains high-quality, comprehensive documentation, including procedures, system specifications, technical documentation and training materials, and user manuals in compliance with company policies, standards, and records management best practices.
• Adhere to data governance policies and procedures to ensure data quality and security.
• Performs quality assurance and develops integration and user acceptance test plans; coordinates user acceptance testing efforts with business stakeholders; assists with feature and regression testing of new solutions, as needed.
• Prepares and conducts end-user training and product demos for business stakeholders.
• Demonstrate proficiency in and leverage relevant reporting and analytics tools.
  
  

Job Qualifications

• A Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or a combination of education and experience .
• A minimum of 5 years of experience in business systems analysis, with a focus on reporting and analytics solutions, preferably with data pipelines and data visualization, and preferably in the healthcare industry.
• A work ethic of dependability through punctuality, flexibility, and adaptability to perform as an efficient, detail-oriented team player with a commitment to quality.
• Strong competency in creating UI wireframes, process flow diagrams, and use case documentation.
• Demonstrated experience with current systems analysis principles, methods, procedures, practices, tools and techniques, and project management; experience with planning and collaboration tools such as Atlassian Jira and Confluence.
• Excellent analytical, problem-solving, and communications skills (both written and verbal), with an ability to translate complex technical concepts into business terms.
• Ability to prioritize and independently manage multiple requests, and deliver system requirements to meet organizational goals.
• Proficiency in data analysis, and database querying skills, with a strong understanding of data warehousing concepts and experience with business intelligence and data visualization tools.
• Preferably experienced with cloud-based data warehousing solutions and data integration tools.
  
  

Benefits And Perks

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases
  
  

EEO

ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

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