EMEA Customs Program Manager

Job Title

Job Description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

This is an exciting job opportunity for you to light the way as a EMEA Customs Program Manager in Istanbul with Signify.

• Coordination of Customs brokers

- Main contact point for customs brokers in the EU where Signify does not have a local customs team (clearance instruction where needed and performance monitoring).

- Support customs brokerage initiatives (new broker implementation, rationalization, monitoring existing brokers) in the EU and MEA.

• Flows engineering to support local EU and MEA organizations

- Support local organizations on their customs-related needs on special flows: samples, returns, etc.

- Flow engineering: participate to flows setup with other stakeholders of the company, advising on customs prerequisites.

- Direct flows initiative: providing customs knowledge and support where needed.

• Monitoring compliance and efficiency of customs processes and operations

- Ensure compliance and robustness of processes regarding origin, classification and valuation.

- Contribute to auditing correctness of clearance, with support of local teams.

Support eventual audit from Customs authorities across the region, including AEO renewals.

- Support as back-up regional compliance measures to export control and sanctions, control and monitoring export diversion risk and possible sanction’s circumvention.

• Support global initiative for qualitative reporting and duty savings program

In collaboration with the EMEA Origin manager and local customs compliance officers:

- Drive initiative of import duty savings across the region, by leveraging, in compliance, the use of Free Trade Agreement where applicable.

- Analyze possible opportunities given by customs regimes & duty suspensions.

- Implement comprehensive reporting figures across the region, in line with standards defined by the Global Risk & Standards Manager.

Key points of contact:  
- Internal: Global Trade Compliance, EMEA Trade & Customs team, CFH METAP, European CFHs, local logistics/customs contacts, Procurement, Engineering, Marketing.
- External: Customs brokers, Customs authorities where necessary.

More about you

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

• Minimum 4-5 years of experience in a customs department

• Advanced data analysis skills to support reporting and duty optimization

• Communication skills and ability to partner with many departments within the company but also to communicate with customs authorities.

• English is a must

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light the way.