Offer summary

Qualifications:

2+ years coordinating group travel experience, 1+ years supporting multiple executives or C-level teammates, Basic to intermediate Excel/Sheets skills, Exceptional written and verbal English communication skills..

Key responsibilities:

Maintain and expand a comprehensive hotel contact and metadata database through outbound hotel outreach and data entry.

Support customer service follow-ups and travel coordination for executives and teams.

Perform administration, data entry, and reporting tasks as needed.

Liaise between executives and teams to coordinate travel arrangements and logistical planning.

Job description

GrowthAssistant is seeking a skilled and motivated Travel Coordination and Data Assistant.
This role focuses on maintaining and expanding a comprehensive hotel contact and metadata database, primarily through outbound hotel outreach and data entry. The position also supports customer service follow-ups, travel coordination, and various administrative tasks to ensure smooth operations and an improved guest experience.

Salary: Up to Php 60,000 depending on experience

The Benefits:

Work From Home
Attendance, Performance, and Referral Bonuses
Paid Holidays and Time Offs
Health Insurance Card

Must-Have:

2+ years coordinating group travel
1+ years experience supporting multiple executives / C-level teammates
Experience with outbound calling at volume, great service level
Basic to intermediate Excel/Sheets experience
Exceptional written and verbal English communication skills
Familiarity with GMail and slack for internal comms

Core Tasks:

Add and maintain hotel metadata and contact data set for almost every hotel in North America through hotel calling
- Tasks may sometimes be on-demand and time-sensitive, depending on the need to fill gaps in the product dataset.
- The assistant will work through a large list and compile information over an extended period.
- The primary goal is to complete the project to build out the North America hotel group dataset.
- There is potential to expand the assistant’s role to support inventory management in other markets after this project is completed.
Contact hotel partners when necessary to inquire about unanswered customer requests within their system
Improve the product experience for customers by providing additional services like restaurant and activity bookings
Perform administration / data entry / reporting work
Other
- Liaising between executives and teams and coordinating travel arrangements
- Executive and team travel, meals, logistical planning, and support
- Assist with ad-hoc tasks as needed

Nice to Have:

Very outgoing and personable in order to be successful in hotel partner discussions
Experience with project management tools
Experience contacting North American hotel groups for bookings and updates