Learning Content Inspector | Remote

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Learning Content Inspector really do? Think of yourself as someone who plays a key role in shaping exceptional learning experiences—ensuring every piece of training content is clear, accurate, and engaging. You’ll write, review, and refine learning materials across a variety of formats and partner with designers, developers, and subject matter experts to bring these to life.

Your mission: to ensure every learning touchpoint helps our teammates and clients thrive.

As a Learning Content Inspector, you will:
- Develop instructional content such as facilitator guides, job aids, scripts, assessments, and microlearning.
- Translate technical or operational information from subject matter experts into engaging, learner-friendly materials.
- Review content drafts (e.g., storyboards, documents, web copy) to ensure quality, consistency, and adherence to our editorial standards.
- Proofread materials and ensure alignment with our team’s style guide and editorial best practices.
- Evaluate published learning content for clarity, accuracy, and usability.
- Collaborate with Learning Experience Designers, eLearning developers, and project stakeholders to ensure timely delivery of quality content.
- Support ongoing projects by maintaining trackers, participating in calibration and review sessions, and helping improve our processes.
- Drive continuous improvement by identifying quality gaps and leading initiatives to refine team output.

Do you have what it takes to be a Learning Content Inspector?
- Bachelor’s degree in Journalism, English, Technical Writing, Communication Arts, or a related field.
- 1–2 years of experience in instructional writing, editing, or content development—preferably in training, education, or eLearning.
- Exceptional command of written English, with strong editing and proofreading skills.
- Familiarity with editorial standards (Chicago Manual of Style, Microsoft Manual of Style).
- Proficiency in Google Workspace and/or Microsoft Office Suite.
- Strong attention to detail and a keen sense for quality.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Comfortable collaborating across functions and working with creative and technical teams.

Nice to have:
- Certifications in editing, writing, or instructional design.
- Experience in eLearning, web content creation, or multimedia storytelling.
- Familiarity with authoring tools, project management platforms, or design systems.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.