Offer summary

Qualifications:

High School diploma required; engineering or technical degree preferred., Excellent organizational, verbal, and written communication skills are essential., Proficiency in Microsoft Windows and networked systems is necessary., Experience with SAP and knowledge of Lean Principles/Techniques is preferred..

Key responsabilities:

Support the Director of Sales and Regional Sales Managers in daily sales activities.

Process project and sales correspondence, ensuring timely communication.

Manage order entry, ensuring accuracy and compliance with procedures.

Advise sales representatives and customers on project schedules and handle sensitive customer issues.

Job description

Shift 1 (United States of America)

The Inside Sales Support role is focused on achieving complete customer satisfaction within assigned territories. This position is responsible for meeting established company goals while adhering to company policies. Additionally, it involves the entry and support of quotations and orders, as well as the development and maintenance of sales statistics, reports, and customer information databases.

Work You’ll Do:

Support the Director of Sales and Regional Sales Managers in daily sales activities and team coordination.

Process all project and sales correspondence, ensuring timely communication via fax, email, and other channels.

Maintain comprehensive knowledge of Coperion K-Tron’s products, policies, and goals to effectively assist sales representatives and customers.

Manage order entry ensuring accuracy and compliance with established procedures.

Advise sales representatives and customers on project schedules and handle sensitive customer issues, directing them to the appropriate department as needed.

Review and ensure compliance with assigned contracts and purchase orders, and coordinate material tests and customer demonstrations.

Other duties as assigned.

Travel ≤ 5%

Team:

This role will be a part of the Sales support team managing the order entry process and supporting the Americas Sales Team.

Basic Qualifications:

High School diploma.

Must have excellent organizational, verbal, and written communication skills

Must be PC proficient - Microsoft Windows and networked systems

Preferred Qualifications:

Engineering or technical degree preferred
Strong knowledge of product line and policies / procedures within sales

Experience with SAP preferred

Knowledge of Lean Principles/Techniques

Knowledge of market trends and ability to adapt to changing trends.

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Who we are:

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

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