Offer summary

Qualifications:

Proven track record of scaling revenue to $20-50M+ with at least 15% EBITDA., Experience with P&L and margin ownership., Strong leadership skills with a focus on team performance and development., High emotional intelligence and ability to make fast, high-stakes decisions..

Key responsabilities:

Oversee operations, profitability, and team performance at Single Grain and Karrot.ai.

Drive client success by increasing monthly recurring revenue and eliminating unprofitable work.

Manage the revenue engine and build a robust SaaS pipeline.

Lead financial planning and analysis, including weekly cash and EBITDA reporting.

Job description

Put “Operational excellence is cool” as the first line of your cover letter or subject line, or your application won’t be reviewed.

We’re scaling Single Grain, Karrot.ai, and future ventures into a tech-enabled growth engine—and we’re looking for a proactive, decisive, and results-driven Chief Operating Officer (COO) to lead the charge. You'll own operations, profitability, and team performance at Single Grain, expanding your scope to Karrot.ai as systems lock in. If you’re relentless about execution, margin, and scaling teams that win, keep reading.

Who We Are

Single Grain is an award-winning digital marketing agency that’s been helping companies like Amazon, Uber, and Salesforce grow since 2009. We specialize in Paid Media, SEO, Content Marketing, CRO, and more—and we practice what we preach: our blog brings in over 200,000 monthly visitors, our podcast has 100+ million downloads, and more than 140,000 marketers subscribe to our YouTube channel.

Single Grain also has Karrot.ai a personalized LinkedIn ABM solution for b2b companies designed to help companies scale their ads in minutes, not weeks.

Requirements

What You’ll Do

Clean up ops, expand margins, and install leadership cadences.
Drive client success: raise MRR, eliminate unprofitable work.
Own the revenue engine: build the 21 demos/week SaaS pipeline.
Assume full P&L authority over time: budgets, hiring, firing, comp design.
Lead finance & FP&A: weekly cash and EBITDA pulse; board-ready reporting.
Build and scale the talent bench: coach killers, exit passengers.
Run the operating rhythm: L10s, WBRs, scorecards—without the founder in the room.
Expand remit to Karrot.ai once SG systems are locked.

Primary KPIs

Profitability (EBITDA)
Client retention and satisfaction (NRR)
SaaS demo volume
Top talent retention and development
Operational cadence and compliance

What We’re Looking For

Track record scaling revenue to$20-50M+ with ≥15% EBITDA
2+ internal promotions at multiple companies
Proven P&L and margin ownership experience
Ruthless operator focus—turns strategy into execution fast
Loves work for the sake of learning and NOT as a means to an end
High EQ: confronts reality, coaches decisively, leads through complexity
Confident working alongside visionary founders: challenges, aligns, drives momentum
Systems thinker: implements scalable, accountable workflows
Resilient, learning-obsessed, willing to grind when others coast
Extremely AI-forward
MAJOR plus if located in Los Angeles.

You’ll succeed here if you’re energized by imperfect information, comfortable setting direction instead of waiting for consensus, and confident making fast, high-stakes decisions when others hesitate.

If you're the kind of operator who thrives on turning ambitious visions into operational reality—and can lead a team to outperform quarter after quarter—we want to hear from you. Just don’t forget: operational excellence is cool.

Benefits