Sr Dir, Revenue Cycle Transformation

Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit: https://www.amsurg.com/.

Position Summary: The Sr Director, Revenue Cycle is responsible for ensuring successful revenue cycle operations of their designated line of business. This role includes the development of direct reports

Essential Duties and Responsibilities:

• Preparation and review of periodic daily, weekly, month, operation and financial metrics/results and trends.
• Responsible for multiple functions within Accounts Receivable with multiple direct reports, AR teams, Quality monitoring team, Denial appeal team, Worker’s comp and legal and offshore vendor.
• Participation of monthly MOR deck covering AR SLA’s, claims follow up efforts and denial/appeal efforts.
• Monitors operational analysis and trend reports as they relate to identifying process improvements to improve KPI’s.
• Develops and maintains open communication with counterparts within RCM, other internal teams, external business partners and clients.
• Demonstrates good judgement and ability to continuously improve process and workflows. Sets goals jointly with subordinates; clearly communicate goals and objectives; monitor them regularly through counsel and documentation.
• Leads transformational change throughout the RCM organization through collaboration, communication, and alignment of impacted units. Works independently as well as collaboratively with peers to execute strategic plan.
• Develops and monitors performance standards for CBO operational departments and offshore vendors.
• Creates dashboards and power point communications to articulate service and financial health of the service lines and business operation
• Leads transformational change initiatives to develop new approaches to streamline existing processes, reorganize work, implement new technologies, and improve resource utilization
• Mentor employees, conduct performance evaluations, counsel and provide corrective actions to assigned staff, and work to facilitate individual and team development that drives positive results.
• Performs special projects
• Directs policies, goals and objectives as directed by senior management, and is responsible for implementation and compliance.
• Responsible for developing and implementing policy and procedures and working with the assigned groups to insure compliance with corporate standards.

Position Qualifications:

• Bachelor's degree required with master's or advanced degree and/or certification preferred.
• Including 7 or more years of progressive management experience or equivalent combination of education and experience
• Must be able to effectively prioritize and execute multiple, simultaneous tasks in high-pressure environment while maintaining a professional, courteous manner.
• Must be able to work well with others. Strong verbal, written, and interpersonal communication skills required. 
• Must be detail oriented and organized. Demonstrated ability in leadership and management of others
• Strong project management and mentoring skills
• High integrity, including maintenance of confidential information.
• Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.
• Proficient computer skills (including, but not limited to accounting software; Windows based spreadsheet/word processing package, Internet and email) required.
• Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.

• Care Deeply for those around us.
• Cultivate Integrity to build trust.
• Champion Excellence for continuous improvement
• Celebrate Teamwork every step to the way.

Benefits:

To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

EOE Statement:

AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws.We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@amsurg.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

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