About Specialty Program Group (SPG): Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.
About SPG Ancillary, a division of Specialty Program Group: SPG Ancillary is a division of Specialty Program Group, a wholly owned subsidiary of HUB International. Our mission is to solve problems, create a better experience, and produce results for our broker, carrier, and benefits technology partners. We pride ourselves on encouraging creativity with each problem, embracing collaboration at every opportunity, and empowering commitment to expected results. Our expertise lies in dental, vision, life, disability, supplemental health, and leave management. Our organization is comprised of four integrated teams: marketing, client service, leave management solutions, and business operations. As an extension of a brokerage’s consulting and service teams, we support marketing, sold case implementation, account support, renewal management, analytics & insights, carrier eligibility, benefits technology builds, and leave administration & state disability compliance.
About the Position: An ideal candidate for the SVP of Leave Management Solutions position will have a strong understanding of leave management compliance, vendor solutions, and best practices as well as a proven track record of helping lead a leave management practice for scale that aligns with company and divisional objectives. Working in tandem with divisional Marketing and Client Service, this individual will help manage a team responsible for all Leave Management vendor RFPs. In addition, this role is responsible for all ongoing account management and sold case implementation services specific to leave administration. Effective communication, collaboration, and organization are critical for success in this role.
Key Responsibilities:
Serves as a subject matter expert for leave management as well as leave management solutions team operations, both internally and externally.
Provides functional area expertise and relationship growth management with applicable leave solution partners
Monthly white papers and compliance updates for both internal and external partnerships. Collaboration with corporate SPG and HUB marketing for partners on a national and regional level
Ability to lead, implement and foster execution of business objectives, both on a corporate and divisional level
Coaches and mentor’s individuals on team and empowers and enables their career development.
Builds relationships with internal colleagues as well as external broker, vendor, TPA, & carrier partners.
Ensures team adherence to best practices, processes, and Service Level Agreements (SLAs.)
Drives scalability and integration across cross-functional teams and ensures alignment to overall business goals and other key performance indicators (KPIs.)
Supports and helps leads leave management capacity modeling in collaboration with business operations and leadership to ensure appropriate staffing.
Owns strategy and manages execution of continuous improvement initiatives.
Manages key broker, vendor, TPA, and carrier relationships as needed, including day-to-day inquiries related to leave administration and compliance, vendor RFPs, and implementation.
Qualifications:
Bachelor’s degree or higher
2+ years’ experience leading a leave management practice with a demonstrated ability to lead a team with integrity, authenticity, and empathy
5+ years in leave management solutions role within carrier, vendor, or TPA organization
Proven track record with scaling a leave management operation to enable P&L growth
Deep understanding of leave administration compliance, leave management vendors/TPAs, integrated carrier offerings, and state-mandated disability compliance
Thrives in a fast-paced environment and comfortable with organizational change and balancing competing priorities
Resilient and adaptable, maintaining a positive attitude and serving as a trusted mentor for team
Decisive and comfortable with autonomy
Effective communicator with proven ability to collaborate cross-functionally
Strong sense of curiosity and willingness to learn
Team-oriented mindset
Impeccable organizational skills
Meticulous attention to detail
Work Location: This is a 100% remote position working in your local time zone. Access to a local office may be available upon request.
Salary Transparency: The expected base earnings range for this position is $170,000-$220,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA, and 401(k) accounts, paid-time off benefits, and eligible bonuses, equity, and commissions for some positions.
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Department General ManagementRequired Experience: 5-7 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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