Territory Manager

JOB DESCRIPTION:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
 

Working at Abbott
 

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of .

• Amazing health and wellness benefits and perks.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Responsibilities

Core Job

• Achieve sales targets and increase market share for assigned territory as well as providing input to the overall performance of the state.

• Proactively drive sales and develop initiatives.

• Manage all aspects of the customer relationship; engage senior leadership as needed.

• Attend company sales meetings as required and act as a key contributor in sales meetings.

• Actively implement and execute on sales force effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.

• Utilise available sales analysis tools to assist in territory planning.

• Utilise internal resources to assist servicing customers within your territory.

• Manage consignment stock.

• Maintain accurate customer profiles.

• Maintain up to date product knowledge and actively participate in education programs.

• Assist with product marketing and launches.

• Provide market feedback on product and competitor activity.

• Attend to/comply with customer service and other administrative requirements within the required timeframe.

• Provide coaching to other Territory Managers when required.

• You may be required to work outside of your ordinary hours of work to participate in essential training, team meetings, customer events or trade shows/conferences.  These events may take place on an evening and/or weekend.

Quality, Safety and Environmental

• Attend regular departmental meetings with relevant manager/supervisor to build in continuous feedback mechanisms.

• Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.

• Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures, and work practices with the intent of preventing or minimising accidental exposures to self, colleagues and/or the environment. 

• Ensure any PPE provided by the Abbott is worn.

• Report any accidents or incidents within 24 hours through Donesafe and notify your manager.

Conduct

• Ensure all activities carried out by self and others are in accordance with legislative employment policies, health & safety requirements and global policy.

• Promote a standard of excellence for quality and customer focus at Abbott.

• Uphold the Abbot Code of Business Conduct.

• Live our Abbott Values – Pioneering, Achieving, Caring, Enduring.

• Maintain up-to-date knowledge of Abbott standard operating procedures and policies and always ensure compliance.

• Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards.

Essential Requirements

On Call

• This role requires participation in the relevant on-call roster applicable to your role.

Certification

• It is a requirement of your role that obtain and maintain certification as specified by Abbott.

Qualifications and Experience

Essential

• Tertiary qualifications in Medical or Business Management field

Desirable

• IBHRE Certified preferred

Competencies and Attributes

• Good understanding of the industry process and function

• Ability to convincingly discuss product range with customers, as well as internal and external experts.

• Excellent communication and persuasion skills.

• Selling skills that include managing customer relationships, discovery of customer needs/requirements, follow up of sales leads, demonstrating the products, able to develop solutions and resolve problems, negotiating and closing the deal.

Note:  This job description describes the principal and main elements of the job. It is a guide to the nature and main duties of the job as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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