Director, Solution Management Hospice & Palliative

WellSky is seeking an experienced and visionary Director of Solution/Product Management to own the strategy, roadmap, and execution for our market-leading Hospice & Palliative Care solution. As a key product leader, you will translate complex market needs and big-picture vision into actionable product plans that drive significant business value. You will lead a team of direct reports responsible for core product areas, ensuring our solutions meet the evolving needs of our customers and the market. If you thrive in a fast-paced, high-growth environment and are excited to leverage technology (including AI/ML) to innovate in healthcare, this is the perfect fit.  

Key Responsibilities: 

• Product Strategy & Vision: Define and drive the strategic direction for the Hospice & Palliative Care product portfolio, aligning with overall business goals and market opportunities.  

• Roadmap & Lifecycle Management: Own and manage the end-to-end product lifecycle from concept to launch and iteration, including developing and maintaining a 3-year strategic vision and annual operating plans.  

• AI/ML Innovation: Actively explore and leverage AI/ML technologies to innovate and differentiate our product offerings.  

• Go-to-Market Strategy: Collaborate with Sales and Marketing on go-to-market strategy, pricing, and packaging for new and existing solutions to maximize market penetration.  

• Cross-functional Leadership: Partner closely with Engineering leadership, VP of Solutions, General Manager, Sales, and Marketing to ensure alignment, manage dependencies, and achieve business objectives (including P&L responsibility for product portfolio, potentially exceeding $20MM annual revenue).  

• Market Analysis & Requirements: Conduct comprehensive market analysis, define user stories, create business cases, and make data-driven decisions regarding product rationalization and prioritization.  

• Team Leadership & Development: Lead, mentor, and develop a high-performing team of product managers (direct reports or matrixed), fostering collaboration and accountability for solution delivery.  

• Stakeholder Management: Build effective partnerships across the organization to evaluate client experience and identify areas of opportunity.  

Required Qualifications:    

• 8-10 years of related work experience in Product Management, Product Strategy, or Solutions Management.  

• 4-5 years of direct people management experience leading product teams.  

• Proven track record of leading end-to-end product development and lifecycle management, from ideation to launch and scaling.  

• Significant experience within the Healthcare Technology (HealthTech) sector.  

• Excellent verbal and written communication and collaboration skills.  

• Bachelor's degree or equivalent practical experience.  

Preferred Qualifications:       

• Direct clinical experience or deep operational knowledge in Hospice or Palliative Care settings.  

• Experience with AI/ML product development, implementation, or strategy.  

• Experience managing SaaS products within an Agile development framework.  

• MBA or advanced degree.  

Job Expectations: 

• Willing to work additional or irregular hours as needed 

• Must work in accordance with applicable security policies and procedures to safeguard company and client information 

• Must be able to sit and view a computer screen for extended periods of time 

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year