Senior Technician

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Build a career with confidence

At Carrier, you’re joining the world leader in healthy, safe, sustainable and intelligent building and cold chain solutions. We create solutions that matter for people and our planet – and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by The Carrier Way – our vision, values and culture. Carrier’s greatest assets are the expertise, creativity and passion of our employees – and we’re excited for you to join the team.  

Role Responsibilities:

• Plan and execute the jobs while ensuring customer satisfaction and maximum profitability as per existing company standards
• Attend to any difficult service problem and teach colleagues the technical aspects of the problem for future reference
• Conduct site inspections, provide estimated manpower and material required to handle a service job
• Prepare job cards, inspection reports, field reports and time sheet
• Prepare material requests for required parts for each job
• Ensure cost control & asset optimization
• Continuously training to improve the quality of work and reduce the no. of complaints and call backs
• knowledge of PLC System and control
• CUSTOMER CARE:
• Handle all customer complaints at the site
• Ensure efficient, courteous and timely services to all customer requests and inquiries
• Attend all customer complaints within target time.
• Coordinate with customers regarding maintenance visits
• Ensure customer satisfaction thru regular meetings
• Reports opportunities to Branch Manager

• EH&S:

• Implementation of the UTS Carrier EH&S standards Policy within their area of control
• To ensure all the environmental aspects/health hazard in their area of responsibility are identified
• Report all accidents, incidents, occupational illness & environmental incidents regardless of its severity to the management and initiate a permanent solution to the unsafe condition in coordination with the responsible people.
• Attend weekly EH&S Talks in an interactive way.
• Ensure the self inspections have been made by the technicians prior to start any job
• Participate with team members to carry out the self-inspection wherever necessary. 
• Ensure personal protective equipment (PPE) are worn while working

Role Purpose:

Skills and experience in understanding and conducting best practices of air conditioning principles maintenance and the relevant industry standards that govern the maintenance of equipment

Minimum Requirements:

• Work Experience in naval field maintenance
• minimum of 5 years experience in similar role
• bachelor's degree/diploma in engineering
• Computer skills
• Interpersonal skills and communication skills, English is a must
• Bachelor Degree or Diploma in maintenance engineering

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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