Offer summary

Qualifications:

High School Diploma or equivalent required; Bachelor's Degree preferred., Working knowledge of G-Suite and Microsoft Office products., Strong verbal and written communication skills with the ability to adapt communication styles., More than a year of experience in an office setting is strongly preferred..

Key responsibilities:

Monitor and process drug screen orders from clients.

Accurately interpret and complete results in client files.

Provide clients with Occupational Health Documents and ensure compliance with guidelines.

Interface with clients and vendors to obtain necessary information and maintain quality assurance.

Job description

Our client is looking for a Drug Screen Specialist who will serve as an extension of our team processing and communicating with clients about their drug screening orders.

This position requires high attention to detail, accuracy, and efficiency. We need team members with integrity and dependability. This position handles extremely sensitive information, and an ethical disposition is required.

Responsibilities

Monitor and process any and all drug screen orders that clients place

Monitor, accurately interpret, and complete results in the client’s files

Provide our clients with Occupational Health Document(s)

Understand and apply guidelines in search criteria

Contact vendors to obtain information as needed and quality assurance on files that are open past a reasonable time

Interpret drug screen results for internal departments upon request

Analyze data appropriately while following strictly regulated compliance procedures and quality standards

Follow policies, procedures, and assigned workflows set by the Product Operations Manager

Learn and retain complex information, and apply it to specific job situations

Encourage a direct and positive relationship between the community and the company

Interfacing with clients/applicants as needed

Requirements

A High School Diploma or equivalent is a minimum requirement for this position. Candidates with a Bachelor's Degree will have a competitive edge in the selection process.

Working knowledge of G-Suite and Microsoft Office products.

Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM

Ability to maintain regular and punctual attendance

Ability to multitask, problem-solve, quickly adapt, and be process-oriented with high attention to detail

Able to thrive in a fast-paced environment and quickly learn new software and systems

You are a natural problem solver and are focused on creating solutions and able to adapt quickly to a changing environment

You work well independently but understand the importance of teamwork

Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience

More than a year of experience in an office setting is strongly preferred

System Requirements

At least 15mbps for the main internet and at least 10mbps for backup
A desktop or laptop that has an i5 processor with at least 4 GB RAM and an i3 processor for backup
- Note: Back-ups should still be able to function when there is a power interruption
A webcam
Noise-canceling USB Headset
Quiet, Dedicated Home Office
Smartphone

Benefits

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.