Commercial Lines P&C Renewal Underwriter

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Texas Security General Insurance Agency seeks a Commercial Lines P&C Renewal Underwriter for its team in Dallas, Texas!

This can be a Remote from home opportunity for the right candidate. Must be domiciled in Texas.

WHAT WILL YOU DO?

Under the direct supervision of the Operations Manager, the CL Renewal Underwriter’s main responsibility is to provide quality customer service assistance to retail agents, Marketing Reps and UW’s as needed and necessary in a timely, efficient, friendly and accurate manner to include a timely remarketing and turn-around time on all renewals for all Producers.

Responsibilities and Duties:

• Review, remarket, process and provide a competitive quote that will sell on all renewals with a minimum of 45 days out.
• Follow up on all renewal quotes issued based on the timeline created and utilizing the SUSPENSE system in AIM to track all renewals.
• Provide quality customer service to retail agents regarding company information and all renewal UW related customer service inquiries, including but not limited to: cancellation calls, renewal questions, re-quoting renewals, etc.
• Provide a TSG PF agreement with every renewal issued.
• Train retail agents on our on-line rating systems as necessary.
• Back up the P&C producers with NB as needed and if a Producer is out and once proper training has been provided.
• Work SUSPENSE items on a daily and timely basis.
• Make outgoing renewal cancellation calls on a daily basis (following timeline created) in an attempt to “save” policies and increase revenues and retention.
• Provide the department with a weekly “backlog” of all duties to ensure timely processing in all areas.
• Provide the department and Marketing Team a monthly update on Renewal Retention and a summary of reason for “lost” renewals or competitor information.
• Keep statistical information on all renewals not taken.
• Strive for and maintain an 75% renewal ratio within the 1st 90 days of employment.
• Ability to perform other related work as requested by Management.

WHAT TOU WILL NEED:

• High school or higher education level with preferred insurance experience or the ability to obtain a P&C insurance license in Texas.
• Ability to multi-task and perform expectations in a highly stressful environment.
• Above average communication skills.
• Ability to proofread and maintain a high level of accuracy.
• Ability to resolve insurance issues and provide solutions for the retail agent.
• Must be available to work overtime as required by the work flow demand.
• Professional and friendly attitude and mannerism.
• Intermediate to advanced computer skills.
• Ability to maintain a high level of confidentiality
• Ability to advance to Underwriter position based upon performance, availability, eligibility and interview by Management.

Preferred

• · Associate’s or Bachelor’s degree in a business or financial related discipline

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Discretionary Time Off (DTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

WHO ARE WE?

Texas Security General Insurance Agency, LLC (TSGA), San Antonio, Texas, is a managing general insurance agency in the state of Texas founded in 1995. Over the years TSGA has grown from a company offering two products to one offering a multitude of personal lines homeowners, dwelling fire and mobile home markets. TSGA is committed to providing it’s agents with the best market availability and the most comprehensive technological advances the insurance industry has ever seen. Since 2004, TSGA has invested tremendous capital in its “real time” internet based program ISi, Internet Solutions for Insurance.

Further, in February 2007, TSGA expanded into the commercial lines business providing competitive markets for commercial property, liability and inland marine products. Today, TSGA offers a wide array of Commercial contract & brokerage markets.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.