Director, Business Process Consultant - Revenue Cycle

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is a global leader in healthcare solutions, committed to delivering innovative services that streamline healthcare processes and improve patient care. We are seeking a dynamic and forward-thinking Director of Revenue Cycle Business Process Consultant to join our accomplished team.

Job Summary
The Director of Revenue Cycle Business Process Consultant is a pivotal leader within the McKesson Revenue Cycle Leadership team. This role involves closely collaborating with Practice, Network Support, and Revenue Cycle stakeholders to enhance and standardize revenue cycle processes across our network. The ideal candidate is an expert in change management, process improvement, and healthcare leadership, with a passion for innovation and excellence.

Key Responsibilities

• Strategic Partnership: Collaborate with Practice Operations and Revenue Cycle leadership to champion and implement change management initiatives, ensuring projects are operationalized effectively and deliver sustainable, repeatable, and quantifiable results. Assess revenue cycle performance in accordance with set goals and objectives, identify gaps, and create and implement action plans to close these gaps.
• Facilitation & Training: Lead and facilitate complex meetings, presentations, and training sessions for diverse audiences across all business levels, ensuring clear communication and engagement. Establish standards and processes to ensure continuous improvement in the revenue cycle.
• Innovation & Collaboration: Work with corporate teams to spearhead innovation in new technologies, payment models, and practice management system advancements. Identify revenue cycle external benchmarks and best practices.
• System Support & Development: Provide crucial support for system training initiatives, curriculum development, and practice management system transitions/upgrades, utilizing a Six Sigma approach to influence adoption and transformation.
• Integration & Documentation: Act as a key resource for new business integrations and develop comprehensive workflow documentation, including Reference Guides, Job Aids, and SOPs.
• Advisory Role: Serve as a trusted advisor to Practice Operations and Revenue Cycle Leaders, offering insights and guidance to improve operations. Identify and eliminate obstacles and obtain resources to accomplish business goals.
• Performance Monitoring: Oversee and communicate the outcomes of process improvement projects and initiatives to management and the Executive Leadership Teams.

Minimum Requirement

Degree or equivalent experience. Typically requires 12+ years of professional experience and 4+ years of management experience.

Critical Skills

• Expertise in Revenue Cycle Operations, both patient-facing and non-patient-facing.
• Proven change agent with DX Experience in transformation.
• Strong background in coaching others in process improvement frameworks.
• Exceptional communication, presentation, and organizational skills.
• Proficient in Microsoft Office Suite.
• Demonstrated experience in process improvement and workflow development.
• Skilled in data analysis, including identifying sources, gathering, and analyzing data relevant to process changes.
• Billing system platforms – athenaIDX strongly preferred.
• Oncology billing including medical & radiation oncology, diagnostic imaging, lab, etc. preferred.

Additional Skills

• Experience with Athena IDX (Centricity Business) and Centricity Practice (G4).
• Preferred experience with iKnowMed (G2).
• Six Sigma Certification – Preferred.
• Project Management experience – Preferred.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!