Adjudication Associate, Automotive Finance Adjudication (AFA)

What is the opportunity?

As Adjudication Associate of Automotive Finance Adjudication (AFA), you will work on processing automotive dealer credit applications. You will adjudicate credit risk and borrowing requests within delegated lending authorities (DLA), interact with dealer clients to help enhance the client experience.

What will you do?

• Apply your judgment to ensure a balance between revenue maximization and risk mitigation
• Adjudicate credit risk and borrowing requests within delegated lending authorities (DLA)
• Use your knowledge of credit policies and procedures to provide sound credit decisions
• Take ownership of client concerns and be accountable as the first point of contact
• Provide consistent service to uphold Client Service Commitments (CSC)

What do you need to succeed?

Must-have

• Experience in delivering customer service excellence in a call handling environment
• Ability to work independently and interact effectively within a team
• A drive to work efficiently in a fast paced environment
• Able to work shifts within the business hours of 9am - 8pm (PS), Monday - Saturday

Nice-to-have

• Experience with analyzing financial statements
• Prior credit experience and a demonstrated ability to apply credit principles
• Bilingual in French and English

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development
• Ability to make a difference and lasting impact

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.