Offer summary

Qualifications:

Bachelor’s degree in computer science, Information Technology, or a related field; Master's degree preferred., Minimum of 10 years of experience in leading Project and Program Management office and teams for IT Services/Consulting organizations., Minimum 5 years of experience managing and leading Cloud Professional service engagements., Certifications such as PMP, PgMP, CSM, or Prince2 are required..

Key responsabilities:

Develop and implement a comprehensive project and program management office for cloud services.

Lead and manage cloud programs from initiation to completion, ensuring timely delivery within scope and budget.

Collaborate with cross-functional teams to successfully implement programs and projects.

Drive organizational change management efforts and ensure stakeholder engagement with new cloud technologies.

Job description

Overview

The program management director is pivotal in our organization and is responsible for building and running the global program management office for professional services engagements. This role would create the COE for Project and Program Governance. Rackspace is looking for exceptional talent who started their careers as project and program managers and have grown into building and leading PMOs for IT consulting and services companies.

Key Responsibilities

Strategic Leadership: Develop and implement a comprehensive project and program management office for leading professional services projects and programs in cloud services.

Program Management: Lead and manage cloud programs from initiation to completion, ensuring they are delivered on time, within scope, and budget. Oversee project teams, allocate resources, and mitigate risks to achieve successful outcomes.

Stakeholder Engagement: Collaborate with cross-functional teams, architects, and delivery managers to successfully implement programs and projects.

Change Management: Drive organizational change management efforts, ensuring all stakeholders are informed, engaged, and trained on new cloud technologies and processes.

Risk Management: Identify, assess, and mitigate risks associated with cloud initiatives, ensuring that security, compliance, and governance requirements are met.

Performance Monitoring: Define Program and Project management KPIs, build a PMO dashboard, and track lead and lag indicators and KPIs to measure the success and impact of cloud programs, providing regular reports to senior leadership.

Innovation and Best Practices: Identify opportunities for process optimization and continuous improvement within the cloud PMO. Stay up-to-date with industry trends, emerging technologies, and best practices to drive innovation and enhance the effectiveness of cloud initiatives.

Qualifications

Education: Bachelor’s degree in computer science, Information Technology, or a related field; Master's degree preferred.

Experience: Minimum of 10 years of experience in leading Project and Program Management office and teams for IT Services/Consulting organizations

Experience: Minimum 5 years of experience managing and leading Cloud Professional service engagements.

Certifications: PMP, PgMP, CSM, Prince2

Skills: Program/Project Management. Project and Program Management tools.

Proven track record of leading large-scale cloud transformation projects.

Strong understanding of cloud computing technologies, architecture, and security best practices.

Excellent leadership, communication, and interpersonal skills.

Ability to manage multiple projects simultaneously and work under pressure.

Strong analytical and problem-solving skills.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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