Project Manager (Italian & English)

Project Manager/Content Delivery Associate (Italian & English)

Full-time, starting on a fixed-term contract until December 2025.

Milan, Italy. (Hybrid – 3 days in office. Moderate level of international travel required).

Language requirement: Fluent Italian and Business English.

About Greenpark

Greenpark is a global, award-winning, performance-driven content leader and brand publishing agency. Our Purpose is to help brands create meaningful connections that impact people’s lives through performance-driven content for search and social. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model.

We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more.

Our Values

As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us.

About the role

The Project Manager (aka Content Delivery Associate) is a member of our pharmaceutical client’s Global Omnichannel Delivery team and takes direction from the Omnichannel Delivery Director. The Content Delivery Associate is responsible for the development of content production services within the Italian market.

The Content Delivery Associate is accountable for working with Local Marketing Company Brand Leadership to deploy Production and Creative Services within all the Business Units.

The individual in this role must have the ability to effectively partner, influence and challenge key stakeholders in order to drive adoption of and performance of the content production capabilities. The individual must also ensure satisfaction and ongoing continuous improvement of existing “business as usual” (BAU) production as well as the expansion of additional services.    

The Content Delivery Associate requires strong leadership skills, business acumen, a solid understanding of process solutions and cultural awareness in order to develop and motivate their respective direct and indirect team members located among multiple partners and production centers around the world. The candidate will ensure transparency of risks across all the different internal and external teams. The position requires business acumen, understanding of marketing solutions and awareness of how to create customer-centric omnichannel experiences for the customers.

What you’ll do

• Accountable for identifying and understanding regional and local market content trends to enable GBS to provide feedback to brands teams via the Content Centre team that ensure global content meets the needs of the marketing companies. 
• The Content Delivery Associate is accountable for partnering directly with local marketing company brand leadership to drive for full adoption of the Content services and capabilities and the delivery of agreed Content types, volumes and savings.  
• The Content Delivery Associate will ensure that quality and timelines for content delivery are agreed and maintained with their markets and maintain an open dialogue on the feedback of the services.
• Requires leadership, communication, project management and critical thinking skills along with high cultural awareness to effectively lead and deliver successful global production supported by a globally based multi-cultural team.
• Works with the market to ensure all necessary communications and change management activities are delivered to the region and/or local marketing company for new content solutions.
• Drives efforts to prioritize work and establish delivery schedules that meet client needs and team capacity. 
• Identifies potential new production capabilities to support operational/value expansion and proactively shares them with colleagues and leadership. 
• Leverage reporting and utilization metrics to communicate overall adoption of content production services. Where there are gaps, work with Leadership and colleagues to identify opportunities for improvement to increase efficiency.

About you

• Education level - Bachelor’s degree
• Relevant experience and a depth of knowledge in the following areas:

·        Minimum of 2 years within Pharmaceutical or Healthcare Industry

·        Excellent interpersonal, presentation, facilitation and negotiating skills

·        Solid communication skills. Native Italian and oral and written fluency in Business English

·        Proven track record working cross functionally with high level of commitment and follow through

• Program management experience including risk mitigation & planning associated with operational or technical delivery.
• Supplier Management Experience
• Financial performance accountability
• Ability to build trusted relationships with Sr. Leadership and other key Stakeholders
• Leadership, coordination of resources and influence without authority. 
• Managing and driving innovation and continuous improvement
• Proficiency in Microsoft Office (Word, PowerPoint and Excel
• Previous experience with sales, local and/or global brand marketing, digital marketing, omnichannel campaigns, Agile, design and HTML/CMS is a plus!
• You live & breathe Greenpark’s core values—championing openness, respect, innovation, and teamwork—so that every interaction, both internally and externally, reflects our commitment to our values.
  

At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.

All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.