Offer summary

Qualifications:

5+ years of experience as a Senior Business Analyst or Project Manager in CRM/ERP implementations., Proven expertise in Microsoft Dynamics 365, Office 365, Power BI, and cloud-based solutions., Hands-on experience coordinating technical activities for CRM/ERP systems., Strong project management skills with a focus on CRM migrations and integrations..

Key responsabilities:

Lead end-to-end implementation of Microsoft Dynamics 365 CRM projects, including design, testing, deployment, and post-launch enhancements.

Collaborate with developers, project managers, and stakeholders to ensure system functionality aligns with business requirements.

Manage project timelines, reporting, and multitasking across Business-as-Usual (BAU) updates and strategic initiatives.

Job description

Description

Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers.

Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape.

As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals.

We are currently searching for a Digital Business Analyst:

Responsibilities

Lead end-to-end implementation of Microsoft Dynamics 365 CRM projects, including design, testing, deployment, and post-launch enhancements.
Collaborate with developers, project managers, and stakeholders to ensure system functionality aligns with business requirements.
Manage project timelines, reporting, and multitasking across Business-as-Usual (BAU) updates and strategic initiatives.

Requirements

5+ years of experience as a Senior Business Analyst or Project Manager in CRM/ERP implementations.
Proven expertise in Microsoft Dynamics 365, Office 365, Power BI, and cloud-based solutions.
Hands-on experience coordinating technical activities (coding, testing, deployment) for CRM/ERP systems.
Strong project management skills with a focus on CRM migrations and integrations.

Languages

Advanced Oral English.
Native Spanish.

Note:

Fully remote

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/

Requirements

Requirements

5+ years of experience as a Senior Business Analyst or Project Manager in CRM/ERP implementations.
Proven expertise in Microsoft Dynamics 365, Office 365, Power BI, and cloud-based solutions.
Hands-on experience coordinating technical activities (coding, testing, deployment) for CRM/ERP systems.
Strong project management skills with a focus on CRM migrations and integrations.

Required profile