Tele Counselor

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Are you a California Clinically Licensed Counselor, Social Worker, or Therapist looking to make a positive impact in the world of virtual mental health services?

We are hiring individuals with a passion for counseling to service our growing EAP Network of clients. This completely remote position will allow you to operate from the comfort of your own home while still providing your community with the mental health support that they need. Full-time and Part-time options are available!

How Will You Make a Difference?

The Mental Health Counselor provides EAP and Gambling assessments, short-term counseling, crisis intervention and case management services to clients over the telephone.

Perks

• Tech equipment provided (laptop, monitor, and accessories)
• Access to all-inclusive benefits
• 401k from your start date
• Ability to make your own schedule
• Paid 1 Volunteer Day per year
• Professional Development Days
• $300 annual stipend toward license renewal fees
• Supportive environment that promotes team & individual success

Responsibilities

• Provide assessments and short-term counseling services using a brief solution focused model EAP, Gambling, Special Helplines (FRAP), mandatories.
• Provide counseling within a 50-minute session with documentation taking place during the balance of the counseling hour.
• Attend continuous learning sessions, training, and case consultations.
• Provide telephone consultations related to crisis or assessed urgent situations when required.
• Comfortable navigating internal operating systems, retrieving organizational information, and communicating with clients.
• Remain informed on relevant regulatory and legislative developments
• Meet sessional, containment, and other targets as defined by the Clinical Manager.

Requirements

• Master’s degree in Social Work, Clinical Psychology, Counseling/Education, or related field
• Examples of appropriate licenses include but are not limited to – LCPC, LCSW, LMHC, LPC, and LMFT
• Must be located in California & clinically licensed; anyone without a license will not be considered.
• Minimum of two years post-Master’s clinical experience.
• Must have some flexibility to take on afternoon and/or weekend shifts

Knowledge/Skills:

• Excellent communication, problem solving, collaboration, cultural competency, time management and organizational skills.
• Computer literacy (Microsoft Office, Windows NT environment, basic typing skills).
• Strict adherence to the ethical principles governing confidentiality/privacy legislation.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.