EDI Enrollment Coordinator

The EDI Enrollment Coordinator assist internal and external customers with the implementation process and work hand-in-hand with all levels of the customer’s staff, and employees throughout the implementation process. Assist customer with on-going support and ensures healthcare providers can submit claims electronically by managing their enrollment with various payers.  This involves overseeing the enrollment process, verifying information, following up on application statuses, and providing training to clients. 

Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:

• Assist customers with ongoing support, troubleshooting issues, and training related to the TruBridge RCM software.
• Keep situations/support cases updated according to team policies
• Resolve situations or complete implementations with assistance
• Receive feedback from customers and co-workers constructively
• Conduct client training/support according to team policies
• Maintain strong written and oral communication skills
• Other duties as assigned

Minimum Requirements:

Education/Experience/Certification Requirements

• High degree of self-motivation, strong organizational skills, ability to positively represent the company.
• Above average oral and written communication skills, can work independently and has high degree of critical thinking skills
• 2-year degree or equivalent experience

Preferred Qualifications:

• Other industry Claim Scrubber or EHR experience
• Professional Certifications

Why join our team?

If you join us, you will receive:

• Work remotely with a work/life balance approach
• Robust benefits offering, including 401(k)
• Generous time off allotments
• 10 paid holidays annually
• Employer-paid short term disability and life insurance
• Paid Parental Leave