International Admissions Specialist

Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.  Apply here for your next career!

Discover an exciting career in one of the most innovative higher art education institutions in the country. Each and every individual in our organization plays an important role, and every single person is essential to the cultivation and success of our graduates. Whether part of the Admissions or Marketing teams, the mission is the same: to inspire, motivate, and engage students in pursuing their creative dreams.

Reporting to the Senior Director, International Admissions & Partnerships, the International Admissions Specialist is responsible for consistently enrolling, registering, and maintaining relationships with potential international students to provide them with an excellent admissions experience. 

Responsibilities:

• Discuss enrollment via phone, and email, and interact in limited face-to-face conversations, with international prospects and assist them in becoming onsite registered students at the Academy of Art University
• Manage all entering undergraduate and graduate international applications for all school enrollment semesters, coding the process in the appropriate information system
• Assist students in completing the application process, coordinating the processing of the USCIS form, and I-20, and also, the receipt of official school transcripts, financial documents, and any other required documents so that the I-20 form can be processed quickly
• Educate and advise international students on USCIS rules and regulations pertaining to I-20/F-1 status
• Work closely with the Housing Department, Academic departments, Student Services, University Resource Center, ESL Department, Accounts Receivable, Graduate School, Records, Campus Tour Department, Student Activities, Business Services, and IT, to facilitate the new student’s successful enrollment
• Interact professionally with a wide array of people including prospects, applicants, students, parents and/or relatives, and staff
• Assist with and participate in the International Student Check-In/Orientation as needed
• Be highly organized, present a professional image, understand and demonstrate strong time management skills, possess a strong work ethic and good customer service, and be able to discuss not only the philosophy of learning at the Academy of Art University but also the academic and support programs offered to international students
• Be reliable, responsible, and a team player so that the international team can reach its goals
• Send updates, announcements, and news via the mass-email feature in Salesforce to leads, prospects, and applicants as needed

• Update and post templates in Salesforce/Dreamcloud and internal application procedures and forms for Advisor use
• Use Salesforce as a primary tool for international admissions, PeopleSoft for registration, and the Academy of Art University learning management system, i.e., the candidate should be comfortable using a variety of databases
• Process add/drop for Advisors during the check-in period in PeopleSoft/Salesforce

Qualifications:

• Fluency in Hindi, Bengali, Spanish or Mandarin  preferred
• Bachelor's Degree preferred
• Experience working with International students/student visas preferred
• Strong time management and organizational skills
• Excellent verbal/ written communication and interpersonal skills
• Ability to establish and maintain rapport with prospective students
• Must be able to present Academy of Art University policies and curriculum in an accurate, compliant and professional manner
• Ability to work independently and demonstrate strategic problem-solving skills
• Ability to work in a fast paced environment and meet challenges head-on
• PeopleSoft and SalesForce experience a plus

Work Schedule: Monday - Friday and Saturdays as needed

Compensation:

$50,000 to $68,640 based on experience and location

Benefits:
Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days' accrual at start), paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester.

Application Deadline: May 12, 2025

Academy of Art University is based solely in San Francisco, California. This job opportunity may be available for remote work from a predesignated location within the contiguous United States.

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Academy of Art University is an equal opportunity employer.  All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at HR@academyart.edu.