Solution Architect

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Solution Architect to join our Engineering team. This role will be responsible for designing and implementing seamless, integrated healthcare experiences for both consumers and providers. You will own the interoperability roadmap, ensuring secure and efficient data exchange across registration, scheduling, service delivery, claims, and payments. We are seeking an individual with a deep background in telehealth and interoperability standards and want to apply your expertise to help deliver quality mental healthcare.

*This is a remote position for candidates based in Eastern Time Only. Talkspace Headquarters is located in NYC*

What You’ll Do

• Design end-to-end architecture solutions that enhance the user experience from initial registration through final payment, integrating all touchpoints
• Define and design APIs and RESTful services that connect Talkspace with external healthcare systems, ensuring efficient, real-time data exchange
• Own the roadmap for integration capabilities, tooling, and implementation, optimizing Talkspace’s technical infrastructure for growth and scalability
• Work closely with UX/UI designers, product managers, and engineering teams to translate user needs into effective, scalable solutions
• Ensure robust, secure, and compliant integration strategies that align with healthcare interoperability standards (FHIR, HL7, X12, EDI) and industry best practices
• Lead cross-functional technical initiatives, managing timelines and ensuring seamless execution across teams and external partners
• Document architectural designs, system integration maps, and workflows to ensure clarity and maintainability across teams

About You 

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• 7+ years of experience in systems architecture & design with a focus on user experience and API integrations.
• 2+ years of customer-facing solutions design experience
• Minimum of 2 year’s experience in healthcare. Digital health and/or SaaS experience preferred.
• Working understanding of healthcare interoperability standards and experience with healthcare functions such as eligibility, claims, and payments.
• Excellent problem-solving skills and the ability to conceptualize complex integration scenarios.
• Strong communication skills and the ability to work collaboratively across diverse teams.
• You have deep experience in telehealth and psychiatry interoperability, understanding the nuances of therapy and psychiatric service delivery
• You are passionate about improving mental health access through innovative, integrated digital experiences
• You thrive in fast-paced, collaborative environments, where cross-functional teamwork drives success
• You care about creating seamless, user-first experiences that empower both patients and providers

Bonus Points

• Strong knowledge of healthcare processes including registration, claims, and payment systems.
• Experience with commercial or open-source API gateways (Kong, Mulesoft, etc)
• Experience using FHIR to power consumer experiences

Benefits 

• Comprehensive Medical, Dental and Vision plans coverage since day one
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! 

Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The base salary range for this role is between $150,000 - $180,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. 

Why Talkspace? 

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse  “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.