Offer summary

Qualifications:

2+ years of experience in a related technical field or equivalent training., High school diploma required; Bachelor’s degree preferred., Strong written and verbal communication skills., Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)..

Key responsabilities:

Provide technical assistance, training, and sales support within the assigned sales region.

Visit job sites for troubleshooting, recommendations, and training.

Analyze and process product claims, submitting reports and follow-up documentation.

Conduct training sessions and architectural presentations, and assist with technical inquiries.

Job description

Join MAPEI Corporation, a global leader in the manufacturing of construction chemicals and building materials, including adhesives, sealants, and specialty products used in flooring, tile, and concrete restoration. We are seeking a Regional Technical Services Representative, in this role you will provide technical assistance, training, product claim investigations, and sales support within an assigned sales region (FL and Caribbean). This is a hands-on role requiring direct engagement with customers in varied technical and professional environments.

Visit large job-sites for the purpose of trouble shooting, recommendations, or training.
Analyze and process product claims. Submit job-site reports, pictures and videos to include the topics discussed, recommendations, and follow-up needed.
Assist the Technical Services Department/R&D with field trials; perform competitive analysis and special projects.
Create/conduct training sessions; assist in specific product training on jobsites; create and conduct training seminars of product education to promote sales
Conduct architectural presentations; write technical correspondence / specifications and field technical inquires by phone.
Make technical recommendations and/or assist/write proprietary specifications.
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations to maintain a current understanding of the industry and assess how MAPEI can stay ahead in the industry.
Conform with and abide by all regulations, policies, work procedures, safety rules and instructions.
Other duties as assigned.

Benefits Details

Highly Competitive Pay
Monthly auto allowance and fuel card
FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles
17 Days of paid, sick and vacation time annually (days are prorated in year one).
401K retirement with up to 6% matching program.
Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services.
Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more.

Qualifications

2+ years of experience in a related technical field or equivalent training.
High school diploma required; Bachelor’s degree preferred.
Familiarity with MAPEI products is a plus.
Strong written and verbal communication skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Ability to stand for extended periods, lift up to 50 lbs., and perform light construction tasks.
Valid driver’s license, insurance, and a good driving record required.
Ability to travel extensively within the assigned region.

Equal Opportunity Employer – Minority/Female/Disability/Veteran (M/F/D/V)

Required profile