Offer summary

Qualifications:

Robust Windows and Linux administration skills, Knowledge of network technologies such as AD, DNS, DHCP, and TCP/IP, Excellent troubleshooting skills with a problem-solving mindset, English proficiency in speaking, reading, and writing..

Key responsibilities:

Support customers in implementing best practices for system security and stability

Administer and troubleshoot Windows Server and Linux systems

Collaborate with internal teams to ensure smooth service delivery and issue resolution

Stay up to date with emerging technologies and security threats.

Job description

Description

This role requires working US business hours and some weekends.

We are looking for a Service Delivery Engineer / System Administrator to join our Professional Services team. This junior-level role is ideal for someone with robust Windows and Linux administration skills, network knowledge, and a passion for IT security and automation.

The ideal candidate will help manage patching services, optimize system performance, and support enterprise customers in maintaining a secure and efficient IT environment.

Key Responsibilities:

Support customers in implementing best practices for system security and stability
Stay up to date with emerging technologies, security threats, and best practices
Analyse, optimize, and integrate applications and services for improved performance and security
Administer and troubleshoot Windows Server (2012/2016) and Linux systems
Configure and manage Active Directory, DNS, DHCP, NAT, VPN, FTP, proxy, TCP/IP, VLANs, and group policies
Collaborate with internal teams to ensure smooth service delivery and issue resolution
Protect the security and privacy of Absolute and its customers

Required Skills & Experience:

Knowledge of Windows and Linux operating systems
Experience with WSUS for managing Windows patch deployments
Understanding of network technologies (AD, DNS, DHCP, TCP/IP, VLAN, VPN, etc.)
Hands-on experience with Windows Server 2012/2016 administration
Basic Linux system administration skills
Excellent troubleshooting skills with a problem-solving mindset
Ability to quickly learn new technologies using documentation and online resources
English proficiency (Excellent in speaking, reading, and writing)

Preferred Qualifications:

Cloud experience (especially with Azure)
Experience with MS SQL Server
Familiarity with PowerShell or Bash scripting
Understanding of cloud-based, multi-tenant applications
Familiarity with Scrum methodology and Agile principles

Why Work For Us:
You’re resilient and passionate about securing the Work from Anywhere era.
So are we.

We’re in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we’re looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.

Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute Security accelerates customers’ shift to work-from-anywhere through the industry’s first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.

Our vision is to be the world’s most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at www.absolute.com or visit our YouTube channel

Absolute Security Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

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