Community Engagement Manager

RSA Conference™ is the premier series of global events and year-round learning for the cybersecurity community. RSAC is where the security industry converges to discuss current and future concerns and have access to the experts, unbiased content and ideas that help enable individuals and companies advance their cybersecurity posture and build stronger and smarter teams. Both in-person and online, RSAC brings the cybersecurity industry together and empowers the collective “we” to stand against cyberthreats around the world. RSAC is the ultimate marketplace for the latest technologies and hands-on educational opportunities that help industry professionals discover how to make their companies more secure while showcasing the most enterprising, influential and thought-provoking thinkers and leaders in cybersecurity today.    

RSAC seeks an experienced and enthusiastic Community Manager to help grow, energize, and support our fast-scaling online community. In this role, you’ll build relationships with our members, drive engagement across sub-groups and programs, and play a key role in shaping the culture of our digital space. You’ll work closely with content, marketing, and product teams to deliver meaningful community experiences that create value for members and drive outcomes for RSAC. This role is perfect for someone who’s community-first, strategic, and thrives in a fast-paced, collaborative environment. 

In this role you will:  

• Welcome new members and help them navigate their journey in the community. 

• Manage multiple role or topic based sub-groups and ensure conversations are active, inclusive, and aligned with community goals. 

• Design and lead member-facing programs (e.g. peer groups, leadership cohorts, community advocacy, AMAs, etc.). 

• Surface trends, insights, and community feedback to internal teams to help inform content, marketing, and product decisions. 

• Identify and elevate member voices, championing UGC and showcasing the expertise of our community. 

• Moderate posts and enforce community guidelines with consistency, transparency, and empathy. 

• Partner with superusers to support member-led initiatives. 

• Track engagement metrics and program performance, and use data to guide future experiments. 

• Collaborate with other Community Managers to create a cohesive member journey and strong cross-group alignment. 

• Bring fresh ideas to keep the community vibrant, valuable, and member-powered. 

Your profile:  

• 3+ years experience in community management, online engagement, or audience development (bonus if you’ve worked with fast-scaling or B2B communities). 

• Exceptional communication skills, both written and verbal. 

• Experience running structured user programs or events in a community setting. 

• Strong instincts for relationship-building, community culture, and what makes people feel like they belong. 

• Comfortable with moderation, conflict resolution, and upholding community standards. 

• Experience using community platforms (e.g. Discourse, Slack, Circle, etc.) and tools such as Jira, Confluence, and Teams. 

• Organized, self-directed, and capable of managing multiple groups or initiatives at once. 

• Collaborative mindset—you love working with cross-functional teams and building things with others. 

• A curious, empathetic, community-first thinker who knows how to scale connection, not just content. 

• Please be aware that although this is a remote position, to be considered for the vacancy, you must have residency in one of the following states.  

California, Colorado, Connecticut, Florida, Illinois, Kansas, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Utah, Washington 

Bonus Points  

• Experience with cybersecurity audiences or technical communities 

• Experience in start-ups or with 0-1 products at established organizations 

• Proven track record of working effectively in a remote environment 

Benefits    

RSAC believes in investing in our people. We offer:   

• Competitive salary, benefits, and perks for all full-time employees   

• Employer-subsidized medical, dental and vision insurance   

• 401K retirement employer match   

• Home office equipment stipend and monthly technology stipend   

• Thirteen paid holidays per calendar year   

• Flexible personal time off   

• Annual employee bonus dependent upon overall company and personal performance   

• Annual company-wide offsite   

Our Culture    

We believe that our differences make us stronger, and we are committed to fostering a culture of respect, empathy, and understanding.   We are a fully remote team operating across the United States, giving our employees the flexibility to work from wherever they choose.   Our team is passionate and results-oriented, striving to achieve excellence in everything we do.   We strongly believe in creating an inclusive environment that values diversity and encourages our team members to share their unique perspectives.   We recognize that by collaborating and working together, we can achieve our goals faster and more effectively.   

Why RSAC?    

The RSAC team takes great pride in helping shape the future of cybersecurity and being part of an expansive global community! We're always looking for imaginative and visionary individuals who share our passion for providing cutting-edge programs that equip cybersecurity practitioners worldwide with the intel and knowledge they need to thrive and safeguard organizations against cyberthreats.   

Our Values 

• Adaptability: In our ever-changing world, we innovate through determination, creativity and resourcefulness. 

• Community: We bring people together and build trust by embracing the unique thoughts and perspectives of others with kindness and respect. 

• Excellence: Because we are where the world talks security, we have the highest expectations of ourselves and our partners. 

RSAC is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.