Offer summary

Qualifications:

Experience in outbound/inbound call center or customer service is a plus., Excellent written and verbal communication skills are essential., Ability to work independently or as part of a team is required., Must have a stable internet connection and be computer-savvy..

Key responsabilities:

Manage inbound/outbound calls professionally as needed.

Verify information provided by third parties using online databases.

Review and complete enrichment tasks as defined by the client.

Ensure timely and quality execution of assigned tasks.

Job description

Overview: As a Data Entry Associate, you will join our Data Enrichment team to support data enrichment tasks for one of our healthcare clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.

Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services.

What will you do?

Involved with either voice or non-voice processes, as required
Manage either inbound/outbound calls in a professional manner
Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.
Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
Responsible for timely and quality execution of tasks
May be required to perform additional duties and tasks as required by the Company

Qualifications:

Willing to work on both, voice and non-voice processes.
Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
Excellent written and verbal communication skills.
Available 40 hours per week starting immediately
Adaptable and flexible, demonstrating abilities to work with process and information changes
Ability to work independently or as an active member of a team
Can support a WFH set-up
Have a stable internet connection.
A computer-savvy candidate is preferred.

Top Reasons to Join Our Team:

Flexible Work: Enjoy a full-time, 100% remote role with work-life balance.
Supportive Environment: We foster a culture that values your contributions and provides the tools for success.
Growth Opportunities: Expand your skill set through training and professional development.

(Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)

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