Clinical Trainer - Remote

Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.Sharecare.com.

Job Summary:

The Clinical Trainer is part of a team that is responsible for meeting training needs of colleagues across the enterprise using blended learning, classroom learning and virtual learning delivery modalities. The Clinical Trainer is responsible for the internal development, coordination, implementation and evaluation of clinical training activities, as well as additional training activities across the enterprise that may include training support for care management programs and other Sharecare programs. The Clinical Trainer collaborates with associates at all levels and multiple disciplines across the organization.

Essential Job Functions:

• Responsible for meeting all clinical training needs for the staff of the CCC including development, implementation and evaluation of training activities.
• Deliver new clinician orientation and training on new products and other training requirements
• Develop new training modules to include, but not limited to: Disease specific training, Continuing Education, Care Management, competency testing
• Maintains records for training programs, including evaluations, employee participation and LMS records
• Encourages participation and builds learner motivation during classes
• Assists in evaluating external training programs and materials with guidance from the  Manager of Learning and Development
• Gathers, analyzes and discusses colleague training needs with Manager of Learning and Development
• Participates in the quality audits and reviews the call monitoring reports to assist in identifying trends and needs
• Ability to work with guidance, exercising judgment and initiative in carrying out training activities that support and enhance colleague skills and business goals
• Ability to work effectively and efficiently across the enterprise on tasks as needed
• Ensure all related training materials are updated appropriately and meet needs of audience

Specific Skills/ Attributes:

• Skilled at developing and facilitating virtual training for newly hired clinical staff
• Understanding adult learning principles and how to apply in training
• Demonstrates positive attitude (solution oriented and able to deal with ambiguity)
• Be able to use and find external and internal resources to encourage connectedness with stakeholders
• Excellent verbal, written communication and interpersonal skills
• Team player, results oriented, flexibility to adapt to a variety of situations and engages in collaborative goal setting; organized, displays sound judgment, has solid problem solving, and critical thinking skills
• Demonstrates time management skills (i.e., prioritization, timely follow-up, with internal and external partners)

Qualifications:

• Bachelor’s degree required
• RN license required
• 3+ years related experience
• 1-3 years of experience in a training capacity or equivalent experience
• Previous presentation and training skills
• Competent PC skills and proficiency in MS Office
• Basic knowledge of chronic disease, an understanding of population management, case management, and health plan/employer experience is highly desirable
• Preferred: Experience in Call Center environment

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.