Lead Generation Specialist - US

About Us

Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.



At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.

Opportunity

We seek a results-driven Lead Generation Specialist to support our sales teams by identifying, researching, and qualifying prospective clients. This role is critical in fueling our sales pipeline by building targeted lead lists, executing outreach campaigns, and helping ensure high-quality leads are passed to the Business Development team or Account Executives.

What You Will Be Working On

• Conduct research to identify and build lists of potential prospects based on Ideal Customer Profiles (ICPS).
• Leverage tools such as LinkedIn Sales Navigator, Clay ,Apollo, ZoomInfo, etc, to extract relevant data (email, phone, company info).
• Use Google Sheets extensively for organizing, cleaning, deduplicating, and analyzing lead data.
• Prior use of CRM platforms like HubSpot or Salesforce
• Qualify leads based on predefined criteria to ensure high-quality outreach.
• Collaborate with BDRs and AEs to align lead generation efforts with sales priorities.
• Monitor and report on campaign performance and lead quality metrics.
• Continuously optimise processes and tooling for efficient lead generation.
• Knowledge of enrichment APIs, scraping, or intent signal tools is a plus.
• Strong attention to detail and ability to work independently.
  
  

What We're Looking For

• The ideal candidate will have 2–3 years of experience in lead generation or outbound research in a B2B environment and should be willing to work in the US shift.
• Knowledge of enrichment APIs, scraping, or intent signal tools is a plus.