Learning & Development Specialist

Who We Are

At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body.

When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.

Why join our team at Lucet?

We are a team of collaborative and hard-working professionals working to improve behavioral health outcomes working in a fast-paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply!

Benefits

We are looking for top-tier skills and experience in our remote-work environment and that’s because we offer top-tier compensation and benefits, which include:

• Annual compensation between $57,000 - $65000, PLUS an annual performance-based, discretionary incentive. Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
• Health Insurance – $0 premium for employee-only coverage in our core program for those participating in our Wellbeing Incentive Program.
• 401(k) with competitive employer match
• Company paid life and disability insurance, wellbeing incentives, and parental leave
• Professional development opportunities and tuition reimbursement
• Paid time off including paid time off for volunteering
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.
  
  

What You Will Do - Essential Functions

The Learning and Development (L&D) Specialist is responsible for the needs assessment, instructional design, facilitation, and evaluation of best-in-class learning experiences for Lucet employees. The L&D Specialist will demonstrate dynamic instructional design skills, incorporating the 70/20/10 blended model into virtual and in-person adult learning methodologies. They will demonstrate the ability to develop immersive and interactive learning content, learning resources and materials, and manage projects while also possessing the expertise needed to engage adult learners in a live virtual environment. This position will also collaborate with the L&D Partners to develop, deliver, and evaluate leadership and soft skills training and provide consultative guidance around L&D solutions to organizational leads.

• Content Development and Delivery
• Plan, design, and develop learning content including design methodology such as live presentations, facilitator and participant guides, virtual classroom activities, practices exercises, eLearning, and training materials (i.e. handouts, aides, toolkits).
• Incorporate feedback gathered from participants and other relevant audiences to improve training, processes, and products.

• Administration and Management
• Management and administration of internal learning management system (LMS) and learning platform for external vendor – account setup, learning path and course setup, assessment training, learner registrations/assignments, coaching schedule, completions, and reports.
• Design data driven methods to assess and measure outcomes related to learning solutions delivery.

• Communication and Innovation
• Demonstrate commitment to strong service-oriented communication skills in all written, in person, and phone interactions.
• Collaborate with L&D Partners and be willing to mentor and teach team members and SMEs best practices in instructional design concepts and adult learning theory.
  

Who You Are

• Required Qualifications
• Bachelor’s degree in a related field (I.e., Education, Organizational Development, Human Resources, Communication, Business, Psychology)
• 3+ years’ experience with training content development
• 2+ years’ experience with virtual facilitation and remote learning solutions delivery
• 2+ years’ experience with eLearning development tools such as Articulate 360 (Storyline and/or Rise), Camtasia, Adobe Photoshop, or Captivate
• 1+ year experience with duties related to administrative role managing (LMS) and LMS content
• Demonstrated work history illustrating knowledge of adult learning theories and ADDIE process
• Demonstrated people management, project management, and leadership skills
• Strong organizational, analytical, interpersonal, written, and oral communication skills
• Excellent attention to detail in grammar and punctuation, visual design and layout, audio accuracy, and effective presentation
• The ability to work with minimal supervision and be self-motivated and self-disciplined
• Experience with Microsoft Office Suite (PowerPoint, SharePoint, OneDrive, Teams, Word, Excel) with added emphasis on adhering to organizational brand standards
• Intermediate competency in survey tools such as Microsoft Forms and SurveyMonkey
• Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.

Someone who embodies our values by:

• Serving everyone with compassion and leading with empathy.
• Stepping up and creating value by taking charge and acting when there is an opportunity.
• Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
• Nurturing growth and belonging by respecting and celebrating everyone for who they are.

Competencies:

• Instructional Design: Ability to create engaging learning activities and compelling course content
• Communication: Strong verbal and written communication skills.
• Analytical Skills: Conduct skills gap analyses to identify areas of improvement.
• Virtual Training Facilitation: Proficiency in facilitating virtual training sessions using various online platforms.
• Leadership Development: Experience in designing and delivering leadership development programs.
• Change Management: Ability to support and manage organizational change initiatives through training and development.
• Collaboration: Ability to work effectively with cross-functional teams and stakeholders.
• Working Conditions:
• Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
• A quiet workspace with minimal background noise for calls.
• High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting).
  
  

We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role.

This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.