Cloud Performance Architect

About XTEL

At XTEL, we excel in understanding large FMCG players. As a leading software provider of sales automation solutions for the Consumer Goods Industry worldwide, our mission is to partner with our customers to unlock growth through smart investment and optimize their promotional plans.

Position Overview

We are seeking a passionate Cloud Performance Architect to enhance user experiences by optimizing our cloud infrastructure. In this role, you will play a crucial role in ensuring our systems operate efficiently and reliably. You will identify, resolve, and prevent performance bottlenecks, improve response times, and minimize resource utilization. Your efforts will ensure our systems handle expected workloads without compromising stability or user experience, while also planning for future growth and peak utilization.

Key Responsibilities

• Continuously monitor cloud infrastructure and application performance to identify bottlenecks and anticipate future needs.
• Analyze and correlate monitoring events across various infrastructure and application components to derive actionable insights for immediate performance issues remediation and continuous improvement.
• Define and implement strategies to optimize resource usage, cost, and performance of cloud workloads.
• Ensure cloud resources are adequately provisioned to handle current and future workloads.
• Develop scripts and tools to automate performance monitoring and optimization tasks.
• Troubleshoot application performance issues and collaborate closely with development teams to optimize code and system architecture.
• Work with application management and support teams to enhance user experience and anticipate customer needs.

Qualifications

• Bachelor’s degree in a technical/STEM field or equivalent work experience.
• 5-7 years of experience in development roles.
• Proficiency with the Azure platform, including Azure Kubernetes Services, Azure SQL Database, Synapse Analytics, Analysis Services, Azure DevOps, and Entra ID.
• Strong knowledge of Azure performance management tools such as Azure Monitor, Application Insights, Advisor, Log Analytics, Traffic Manager, and Network Watcher.
• Strong knowledge of C#.
• Knowledge of Terraform and Terragrunt.
• Highly skilled in assessing impacts and prioritize actions accordingly.
• Strong collaboration skills to partner with internal teams for driving improvements and achieving goals.
• Fluent in English.

Nice to have:

• Familiarity with complementary cloud performance management tools.
• Understanding of networking protocols and web services technology stack layers.
• Experience in building scripts, tooling, and automation for cloud performance management.

Transversal Skills:

• Strong technical leadership skills, ability to influence and drive technical decisions.
• Highly skilled in assessing impacts and prioritize actions accordingly.
• Creative thinker with a strong customer focus.
• Ability to deliver quality work within deadlines, independently or with minimal supervision.
• Strong collaboration and communication skills to partner with internal teams for driving improvements and achieving goals.

What We Offer

• A challenging role in a fast-growing AI-driven revenue management company.
• A diverse and international team with strong ownership and a can-do mentality.
• Opportunities to contribute to the organization's growth and development.
• A cross-functional role spanning geographies and departments.

Location Preferences:

Our headquarters is located in Casalecchio di Reno, Bologna, and we offer hybrid work arrangements. While we prioritize candidates who are based in Bologna and the surrounding areas for hybrid work, we are open to considering other options on a case-by-case basis.

Equal Opportunity Statement

If you have strengths to share, we’d love to hear from you. We value diverse backgrounds and experiences, so don’t hesitate to apply even if you don’t meet all criteria.

XTEL is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.