PayIt is the solution government agencies use to take the friction out of resident transactions. Our composable customer experience platform enables agencies to collect revenue faster, improve efficiency and sustainability, and give people the smooth digital experience they have come to expect online. PayIt integrates into any back-office system, launches in about 90 days, and provides residents with a single GovWallet™ to store transaction history, receipts, and payment methods for multiple agencies. Serving more than 80 million residents in North America, we have received awards from Fast Company, StateScoop, and have been listed in the GovTech 100 for 7 years and counting. PayIt: Smarter for government. Easier for everyone.

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.

Our culture welcomes people who exhibit what we call “PayIt DNA”: High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.

About The Role:

A dynamic Solution Consultant will act as a trusted advisor to government clients, demonstrating how our unique value proposition addresses their unique challenges with PayIt’s market-leading platform and solutions. You will partner with sales, product, and implementation teams to deliver compelling product demonstrations, guide RFP responses, and shape solutions tailored to government needs.

This role offers a base salary between $90,000 and $185,000, plus a commission-based earnings opportunity.

To establish your base salary, we rely on market indicators and consider your background, skills, experience, and job level to determine your total compensation within the market range.

What You'll Be Doing:

Pre-Sales Support: Collaborate with sales teams to understand customer needs and present tailored solutions through demos, workshops, and proof-of-concepts.
Product Demonstrations: Showcase our customer experience and payment solutions to government agencies, illustrating value propositions and ROI.
Technical Advisory: Act as a subject matter expert (SME) on GovTech solutions, advising clients on best practices, system integrations, and digital transformation strategies.
Solution Design: Work closely with product and engineering teams to align offerings with government requirements, compliance standards, and payment processing regulations.
Proposal & RFP Support: Assist in writing technical responses for government procurements, ensuring alignment with agency needs and industry best practices.
Stakeholder Engagement: Build strong relationships with government IT teams, procurement officers, and decision-makers to ensure successful solution adoption.
Market & Industry Insights: Stay up to date on GovTech trends, policy changes, and emerging technologies to enhance customer conversations and drive innovation.

What You'll Need To Have:

Experience: 5+ years in solution consulting, sales engineering, or a related role in GovTech, SaaS, payments, or digital customer experience.
Industry Knowledge: Understanding of government technology, digital payments, and customer service platforms (e.g., CRM, self-service portals, IVR, chatbots).
Technical Acumen: Ability to communicate technical concepts to non-technical stakeholders; experience with API integrations, cloud-based solutions, and enterprise software.
Strong Communication Skills: Ability to translate complex solutions into compelling business value propositions for government clients.
Presentation Skills: Comfortable leading demos, workshops, and client discussions with executive-level stakeholders.
Problem-Solving Mindset: Analytical and strategic thinker with a customer-first approach.
Team Player: Ability to work cross-functionally with sales, product, and delivery teams in a fast-paced environment.

Bonus Points For:

Experience working with government agencies or public sector clients
Familiarity with government procurement and RFP processes
Knowledge of payment processing, PCI compliance, and digital wallets
Proficiency in CRM, ERP, or case management solutions used in the public sector

Annual Salary Range:

$90,000—$185,000 USD

Why Work For Us:

Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
You’ll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you’ll grow a ton working at PayIt
People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
We #payitforward with our corporate volunteer program, serving the communities where we work and live.
Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.

What We Care About:

We hire high aptitude, high integrity people who are great communicators and want to be part of a growing team.

Commitment to Equal Opportunity

PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.

NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.

To all recruitment agencies: PayIt does not accept agency resumes. Please do not forward resumes to our careers’ alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.

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Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt’s Business Code of Conduct and Information Security Policies.

Solutions Consultant

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