Offer summary

Qualifications:

College degree or above, At least 2 years of relevant experience in business development and marketing roles in the crypto industry, Knowledge of blockchain, crypto, and P2P payments is a must, Strong problem-solving and analytical skills..

Key responsabilities:

Design and implement growth and marketing activities to engage and retain users

Handle disputes from P2P transactions and support users with troubleshooting

Conduct market surveys to understand user needs and identify product improvement gaps

Communicate with key stakeholders to ensure understanding of goals and deliverables.

Job description

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

What You'll Be Doing

Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume
Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues
Constant monitoring of transactions, investigating and reporting suspicious activities
Conduct market surveys to understand users’ needs and identify gaps for product improvements
Ability to leverage on regional user data and insights to contribute to the team’s growth & ops strategies
Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)
Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners

What We Look For In You

College degree or above
At least 2 years of relevant experience in business development and marketing roles in the crypto industry
Knowledge of blockchain, crypto, and P2P payments is a must
Preferably a crypto P2P user
Organized, meticulous and result-oriented, strong problem-solving & analytical skills