Associate, Sales Operations
Offer summary
Qualifications:
3-5+ years of experience in sales operations or customer management in the CPG industry., Strong analytical and problem-solving skills with proficiency in demand planning and inventory management., Excellent communication and collaboration skills for cross-functional teamwork., Experience with forecasting tools and Power BI is a plus..Key responsabilities:
- Manage customer forecasts and oversee inventory and PO execution for the Natural/Grocery channel.
- Collaborate with sales and operations teams to ensure effective retailer resets and inventory management.
- Act as a key point of contact for communication with retail partners and build strong relationships.
- Conduct in-depth analysis for strategic planning and provide recommendations to drive business success.
Job description
Who We Are
We’re Chomps, the fastest-growing food brand in the U.S. and we’re reimagining snacking. Our meat snacks are made using high-quality proteins, no sugar, and real ingredients – because we believe snacking should be simple, delicious, and convenient. Chomps can be found in over 20,000 stores nationwide with a strong e-commerce presence. Our mission is to inspire, educate, and fuel our community with accessible, real food that doesn’t compromise on taste.
Traits of a Chompian
If you’ve been called scrappy, resourceful, and persistent, then you might just be a Chompian. You’re a team player who’s self-motivated and action-oriented. You’re committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You’re a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you’ll go the extra mile for your team, consumers, and audience. You’re hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you.
What You Will Do
As an Associate, Sales Operations, you will take ownership of the Natural/Grocery (Direct) customer channel, playing a key role in its operational success. Your responsibilities will include managing customer forecasts, overseeing customer inventory and PO execution, and fostering strong customer relationships. You will collaborate closely with sales and operations teams to ensure seamless execution of retailer resets and weekly inventory requirements. Externally, you will collaborate with customers to build a trusted, open line of communication while ensuring alignment on go forward forecast. Additionally, you will play a vital role in the annual planning process and monthly forecasting, conducting in-depth analysis, identifying key trends, and providing strategic recommendations to drive business success.
Responsibilities
- PO Execution
- Own and manage the execution of POs to optimize on-time and in-full fulfillment.
- Work within NetSuite and Power BI, collaborating with internal teams and external partners to ensure accuracy and efficiency.
- Customer Resets
- Lead and execute customer resets in collaboration with the sales team, broker partners, and operations team.
- Revenue Pacing & Reporting
- Own and track revenue pacing metrics, delivering weekly and monthly updates to keep teams aligned and informed.
- Forecast Optimization
- Refine and improve the forecasting process by enhancing internal communication and collaboration.
- Refine and improve existing models to enhance current forecast process. These tools will be used to monitor customer consumption, sales forecasts, inventory levels, weeks of stock, ordering patterns, and forecast variances.
- Communication & Relationship Building
- Act as a key point of contact for sales operations communication with retail partners (e.g., Kroger broker team, HEB forecast team). Build strong relationships while collaborating across teams to enhance operational excellence.
- Strategic Planning
- Partner with the Sales team, consultants, and the BAT team to develop strategic annual plans for direct natural grocery customers.
- Data & Reporting Accuracy
- Support the operations and BAT teams with MAPE reporting and other accuracy-focused initiatives within Power BI
Who You Are
- 3-5+ years of experience in sales operations, account management, or customer management in the CPG industry, including but not limited to broker partners, vendors, distributors, grocery, data, etc
- Proven ability to manage internal and external relationships in a fast-paced environment.
- Strong analytical and problem-solving skills with experience in demand planning, inventory management, or data analysis. Must have excellent Excel skills.
- Experience with forecasting tools & Power BI is a plus!
- Excellent communication and collaboration skills to work cross-functionally with sales, operations, and external customers
- Detail-oriented, highly organized, and able to manage multiple priorities effectively.
Position: Associate, Sales Operations
Reports to: Senior Manager, Sales Operations
Location: Remote
Type: Full-Time, exempt
Salary Range Opportunity:
- The salary range for this role is $75,000 - $85,000 + 15% annual bonus
Compensation Philosophy & Total Comp:
- Our salary ranges are based on verified market data and our philosophy of paying competitively for our size and industry
- Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company
- In addition to base salary, full-time team members receive medical, dental, and vision insurance, 401K 6% match, and monthly reimbursements for wellness and home office.
Other Perks:
- Ability to make an impact: Join a rapidly growing and entrepreneurial-spirited team at a pivotal point to positively impact the food industry.
- Opportunities to grow: Advance within Chomps quickly based on outstanding performance.
- Unlimited PTO and 11+ paid holiday days. Hybrid & flexible remote schedule. Chicago office open to those in the area.
- Paid maternity and paternity leave.
- Bi-annual total team in-person activities.
- Company-wide Continual Education budget.
- An abundance of snacks: Enough meat sticks that if you wanted to eat your body weight in them you could (no judgment here).
Our Commitment
Chomps is committed to a diverse and inclusive workforce. To achieve our mission of making nutritious food more accessible we greatly benefit from a range of perspectives, which comes from diversity of all types, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and the smart thing for our business.
We're aware of the research showing that historically underrepresented groups are less likely to apply for a job if they don't believe that they meet all of the criteria. Do you hesitate to submit an application because you believe you need to check every box? Please apply anyway with a thoughtful cover letter! We would love to hear from you to discuss how you can help us build a great team at Chomps.
You must reside in the United States to be considered for this position. Chomps does not provide employment-based visa sponsorship at this time. Candidates must be authorized to work in the U.S. without the need for visa sponsorship now or in the future.
Important Notice:
It has come to our attention that fraudsters have been posing as Chomps employees or recruiters and contacting job-seeking candidates regarding potential job opportunities. These fraudulent messages sometimes include a request for payment and confidential personal information. Please note that the Chomps recruiting process does not include asking candidates for payments or other confidential financial information.If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles: https://chomps.com/pages/chomps-careers. If you have questions please email us at careers@chomps.com
Required profile
Experience
Other Skills
- Forecasting
- Analytical Skills
- Microsoft Excel
- Collaboration
- Communication
- Organizational Skills
- Detail Oriented
- Problem Solving
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