Offer summary

Qualifications:

At least 2 years of full life-cycle project coordination or management experience, preferably in IT or technology., Proven experience in leading internal, client, and third-party resources to deliver projects within scope and budget., Excellent communication and organizational skills are essential., Experience in business process mapping and strong business acumen is required..

Key responsabilities:

Coordinate project activities and communicate with stakeholders to ensure project success.

Develop detailed project plans, schedules, and timelines aligned with organizational goals.

Serve as the central point of contact for project-related communication and facilitate regular meetings.

Maintain accurate project documentation and generate reports on project progress and key performance indicators.

Job description

About BigHand

BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decision-making and harness their competitive edge.

We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers.

In Lebanon, we partner with Digitus Consultants who enable us secure top talent across Lebanon. Joining the BigHand team via Digitus will mean joining a values-driven business, we have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun.

About the role

Duties of the Project Coordinator include the full-lifecycle delivery of BigHand solutions to global customers. This includes coordinating project activities, communicating with stakeholders, tracking project progress, and ensuring adherence to timelines and budgets. The role requires strong organizational, communication, and problem-solving skills to effectively manage multiple projects simultaneously, while also ensuring a successful delivery of the solution that sets the customer up for future success.

Note - This position follows US time zones, requiring you to work afternoon shifts from approximately 2/3 PM to 10 or 11 PM Beirut Time.

What you’ll do

Collaborate with project managers, team leads and customers to define project scope, objectives, and deliverables.

Develop detailed project plans, schedules, and timelines, and ensure alignment with organizational goals and priorities.

Coordinate with the project manager and team leads project resources to ensure timely completion of tasks.

Serve as a central point of contact for project-related communication, both internally and externally.

Facilitate regular meetings, status updates, and progress reports to keep stakeholders informed of project status, issues, and risks

Escalate significant issues to project management and leadership for resolution as needed

Maintain accurate project documentation, including project plans, schedules, task lists, meeting minutes, and change requests.

Generate regular reports on project progress, key performance indicators (KPIs), and milestones for stakeholders and leadership review.

Deliver projects that enable BigHand customers to be successful in their use of the solution

What we’re looking for

Full life-cycle project coordination or management experience preferably in an IT or technology focused environment (at least 2 years).

Proven experience in leading internal, client and 3rd party resources to ensure projects are delivered to the agreed scope and budget.

Excellent communication and organisation skills.

Experience in business process mapping.

Strong business acumen, managing stakeholder expectations up to Board Level.

Flexible and willing to help in other areas of the business, if required.

What we offer (via Digitus)

15 days holiday per year + 3 extra BigHand days off between Christmas & New Year every year
Various wellbeing benefits including medical insurance, wellbeing leave, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG)
Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health
Opportunities to give back with company volunteer events and individual volunteer days
Family benefits including enhanced maternity leave, paternity leave and marriage leave
Career growth opportunities and study leave options
Remote-working arrangement
Growing business with a global presence, growing Lebanon team and a brand new Beirut office (for those who would prefer hybrid-working)!

Our DEI Commitment

We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.

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