Offer summary

Qualifications:

More than 10 years of total experience in IT, with at least 4 years managing Kubernetes infrastructure on bare metal servers., Proficiency in Linux and one or more scripting languages., Deep knowledge of networks, especially Kubernetes CNIs, and solid understanding of CI/CD principles., Fluency in English and outstanding teamwork skills..

Key responsabilities:

Plan, implement, and maintain Kubernetes infrastructure with a DevOps mindset.

Automate infrastructure provisioning using GitOps workflows.

Monitor, analyze, and optimize cloud performance to meet business requirements and SLAs.

Troubleshoot and resolve infrastructure issues while mentoring other engineers.

Job description

TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence.

At TrutYou, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence.

Every team member's unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together.

Our products enable our customers to make guests happier, increase customer lifetime value, and save unnecessary costs.

- Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.

- Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value.

- AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24/7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.

Learn more about TrustYou at www.trustyou.com

If you share our passion for customer happiness and believe in the power to make an impact, you're in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence.

Position: Senior Platform Engineer

Location of the role: Germany / Spain (Remote)

As a Senior Platform Engineer, you will be helping our customers to make guests happy by building and operating our private cloud as part of a talented Infra team.

In your role, you will make an impact by…

Planning, implementing and maintaining with a DevOps mindset our Kubernetes infrastructure which runs on bare metal servers

Automating the process of provisioning infrastructure with GitOps workflows

Enabling the rest of the engineering teams to run frequent and reliable deployments

Monitoring, analyzing and optimizing our cloud to meet business requirements and SLAs

Implementing and maintaining security best practices and compliance standards

Troubleshooting and resolving infrastructure issues, ensuring minimal downtime

Thinking forward and co-creating the vision for the future

Supporting and mentoring other engineers

You are a perfect fit, if you have…

More than 10 years of total experience, with at least 4 years managing a Kubernetes infrastructure on bare metal servers with IaaC tools like Ansible or ArgoCD

Proficiency in Linux and one or more scripting languages

Deep knowledge of networks, especially Kubernetes CNIs

Solid understanding of the CI/CD principles and the GitOps approach

Experience with observability tools like Prometheus, Grafana, Loki, Tempo or Thanos

Outstanding teamwork skills, with clear communication, flexibility, openness to debate and challenge, and the ability to mentor within and beyond your team

Excellent problem-solving skills and ability to troubleshoot complex issues in a distributed environment

Fluency in English

You are ideally someone who has…

Experience making architectural choices with detailed trade-off analysis

A deep focus on automation for testing and deployment

Strong alignment with business goals, with definition and measurement of relevant KPIs

Previous experience with FastAPI

And most importantly, what's in it for you...

Working in a global, diverse, and collaborative team

Flexible working hours allowing you the freedom to shape your work-life

Remote-friendly environment and budget for home office equipment

On-going career development, training, and coaching

Six days for learning & development

Celebrate in style at our team events (in-person and virtually)

Social benefits and perks based on location

P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

If you are excited about this opportunity, join us! We look forward to your application and getting to know you.

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