Senior Career Specialist (Internal)

About the SANS Technology Institute

The SANS Institute (SANS.org) is the world’s largest and most trusted provider of cybersecurity training, certification, and research. The SANS Technology Institute (SANS.edu) is the independent, regionally accredited, VA-approved subsidiary of SANS, founded in 2006 to develop technically capable leaders for the information security profession. With over 2000 students enrolled in its programs, SANS.edu ranks as one of the top programs in cybersecurity.

Our academic programs are unique, augmenting training and certification content from SANS with courses that develop crucial non-technical skills. Students may choose to take courses online, in person, or a mix of both. The school operates year-round admissions, with multiple application windows, and enrolled students can progress at their own pace, unconstrained by fixed academic semesters. Students choose SANS.edu because of our world class SANS instructors and courses, the ability to earn industry recognized certifications during our programs, and the flexibility of the program to fit their work and personal lives.

Join the SANS Technology Institute Team

At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students.  We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).

Summary of Position

Under supervision of the Assistant Director of Career Services, the Senior Career Specialist is responsible for providing leadership/mentorship to their team of Career Specialists. This role manages a reduced caseload of students, performing day-to-day career support for undergraduate and workforce program students at SANS.edu. The Senior Career Specialist will also assist the Assistant Director with initiatives regarding career support resources, employer relations, special projects, data, and/or staff training/development. This person must be a current employee of SANS Institute to be eligible to apply.

Key Responsibilities

·  Develop, implement, facilitate, and evaluate various career services to assist students in preparing and effectively executing a professional cybersecurity job search.

·  Maintain standard operating procedures to ensure quality and consistency of student support, as well as integrity of data collection and key KPI targets.

·  Foster cross-team collaboration to assist the Career Specialist team with student management, problem solving, and a cohesive student experience.

·  Assist with onboarding, mentoring, and training of new Career Specialists, as well as assist in the evaluation of readiness of new Specialists to meet with students independently.

·  Troubleshoot routine student issues with Career Specialists and identify obstacles impeding Career Success that could be addressed by specific resource or procedural updates; follow up on problems until resolution.

·  Work with internal and external stakeholders to advance student success.

·  Advise a caseload of assigned students to complete their job search goals.

·  Maintain administrative policies that ensure compliance with SANS.edu, state, and federal policies and regulations.

·  Other duties as assigned.

Basic Qualifications

·  Bachelor’s degree and a minimum of 2 years of progressive responsibility and leadership in higher education or related field.

·  Possess a positive attitude and critical thinking skills along with an openness for continuous improvement.

·  Advanced familiarity of institution values, curriculum, policies, procedures, and resources.

·  Ability to manage relationships effectively and foster a cooperative work environment at all levels of the organization.

·  Outstanding interpersonal communication skills based on open communication and collaborative relationships.

·  Excellent customer service skills and experience being held to measurable outcomes.

·  Ability to plan, implement, evaluate, and maintain programs, policies, and procedures that support career services needs and student interests.

·  Employee development, performance management skills and the ability to effectively plan and delegate the work of others.

·  Skill in problem solving, mediation, and dispute resolution.

Preferred Qualifications

·  Advanced degree

·  Experience in effectively managing, supervising and evaluating assigned staff

·  Experience leading career services processes/projects

·  Demonstrated knowledge of job market trends, preferably in cybersecurity/tech

·  Experience with Canvas, Salesforce, Slack or other higher education platforms

Reporting Relationships

This position report to the Assistant Director of Career Services and has no direct reports.

Work Environment

Remote work. Must be comfortable with video conferencing. Occasional travel required for in person meetings.

Equal Opportunity Employer

SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

In addition, all qualified applicants with arrest or conviction records will be considered for employment. 

California residents click here for SANS privacy notice for California job applicants

The base salary range for this position is between $65,000 and $70,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

In addition, SANS provides the following benefits:

• Medical
• Dental
• Vision
• Short-Term Disability
• 401(k) with company match
• Employee Assistance Program
• Supplemental Life Insurance and AD&D
• Paid Time Off
• Company Paid Holidays
• Volunteer Paid Time Off

Compensation$65,000-$70,000