Financial Services Account Associate II

Financial Services Account Associate II

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

The Client Delivery - Operations Team manages and maintains records of individual and corporate investors and resolves client issues regarding holdings.

The person will be responsible for performing Transaction Processing and Quality Control functions in accordance with applicable internal policies, procedures & governing regulations. Assisting in system testing and process streamlining initiatives.

What you will be doing:

• Perform all assigned transaction processing, quality control, and associated tasks and ensure that all work is completed in accordance with Client Delivery - Operations policies, procedures and governing regulations.
• Ensure that all assigned transaction processing and quality control are completed in accordance with the quality standards and turnaround times set by the Client Delivery - Operations.
• Carry out assigned system testing functions. Participate and provide feedback to business process and procedural realignment projects.

What you bring:

We are looking for motivated individuals who enjoy developing new skills and expertise, helping others, and improving workflows and tools they use.
Other requirements include:

• Good English language skills
• Communicative German language skills will be an advantage
• 0-1 years’ experience in working with data will be a plus
• Excellent communication skills, persistence and tact
• Ability to work with a team within a global/international environment Computer literate with experience working in a Windows environment
• Strong analytical skills with a keen eye for details
• Team player with good interpersonal skills
• Ability to prioritize workload and meet deadlines
• Handle internal customers’ inquiries, ability to make decision and work independently

By joining the team, you can count on:

• Working in an international company, alongside international colleagues.
• Being a part of an innovative and entrepreneurial environment of a growing department and team.
• Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).
• Development opportunities by using the company's on-line training database and LinkedIn Learning.
• Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language).
• Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).
• Opportunity to get involved in social projects and local initiatives.
• Language courses.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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