Insurance Verification Assistant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

High School Diploma or GED required; Associate degree preferred., Minimum 6 months experience in customer service or healthcare environment., Knowledge of medical terminology and payer requirements is preferred., Proficiency in Windows, Excel, and navigating intranet/internet tools. .

Key responsabilities:

  • Coordinate the insurance verification and precertification process for outpatient and inpatient services.
  • Verify benefits and obtain prior authorizations for procedures.
  • Contact patients and families to gather necessary demographic and insurance information.
  • Communicate co-pay information to patients and collaborate with healthcare team members.

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Job description

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Job Title:
Insurance Verification Assistant

Department:
James | Precert and Financial Counseling

Scope of Position

The Ohio State University Health System is committed to improving access and service to customer. The Pre-Certification position functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm, and mutual respect. This position ensures the coordination of the insurance verification and precertification process for all outpatient procedures, inpatient admissions, and other designated services for patients to The Ohio State University Health System. 

Position Summary

The Pre-Certification coordinator responsibilities include understanding and verifying benefits for Outpatient, Inpatient and Ambulatory Surgery Services as well as obtaining prior authorizations. In addition, the analyst will at times contact patients/families to ascertain additional demographic and insurance information essential to the authorization processes while also informing patients of co-pays that will be due. 

Minimum Qualifications

Required: High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment. 

Preferred: Associate degree and at least 1 year experience in a Patient Revenue role at OSUWMC. Experience with medical terminology and payer requirements preferred. Experience with Windows, Excel, and intranet/internet navigation tools as well as system content. Demonstrated ability to work in multiple databases and software applications; experience using automated databases for management and reporting. Ability to work in self-directed manner while interacting with consumers, physicians and all medical center faculty and staff. Ability to communicate clearly with health care team. 

Career Roadmap

FUNCTION: Finance

SUB-FUNCTION: Revenue Cycle Pre-certification

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T1

Additional Information:

Location:
Remote Location

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

Required profile

Experience

Industry :
Education
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Customer Service
  • Social Skills
  • Communication

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