Staff Product Manager, MDR

Reports To: Director of Product Management

Location: Remote US

Compensation: $230,000 to $250,000 base plus bonus and equity

What We Do:

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You’ll Do:

We are building a product management organization to own and drive our product strategy and are looking for an experienced product management leader to join this growing team. As Staff Product Manager at Huntress, you will be a “player-coach” responsible for leading and driving the success and expansion of our entire SOC product. It is the cornerstone of the Huntress Security Platform, serving SMB and mid-sized clients through MSP/MSSP and Reseller channels. This person will be the senior most PM on our platform team and will own the entire SOC offering.

This position offers the chance to cast the vision to scale an already wildly successful managed product architecture past $120M and beyond, sustaining and building on a remarkable existing growth rate. You will own the vision, goals, and (in partnership with other functions) execution of a Managed SOC offering that serves all Huntress products (EDR/ITDR/SIEM) that keeps SMB and mid-market customers safe and secure online with cutting-edge capabilities currently only found in the largest enterprises. You will work very closely with the company founders, engineering leaders, support, sales, and marketing teams, as well as other Product Managers.

To be successful in this position, you must possess a combination of strong business acumen and technical skills to bridge customer business requirements with trends in the threat landscape. You must be comfortable frequently interacting with customers, prospects, and industry analysts, and be able to articulate our value proposition. You also must have a proven track record of working closely with engineering teams and being able to clearly articulate business goals in technical terms.

Responsibilities:

• Work with the product team and relevant stakeholders to set the MDR platform vision and strategy, and clearly articulate the business value so that everyone understands where we are headed
• Provide coaching and leadership to product management staff working on the platform, and contribute to organizational improvement initiatives as part of the PM leadership team
• Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture 
• Prioritize features by assessing their alignment with the broader product strategy and initiatives, as well as unmet market needs
• Participate as a key contributor in all phases of product development, from discovery to launch
• Drive and manage product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teams
• Collaborate with marketing and other key stakeholders to drive and execute product launches to market
• Derive feedback and insights from customers through face-to-face interaction and collaboration throughout the product development lifecycle
• Serve as the intermediary between engineering and senior leadership and other non-technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa
• Drive high-level strategic initiatives and execution while possessing a willingness to dig into the weeds when necessary
• Work with design teams and engineering to produce mockups, wireframes, and eventual prototypes to assess the validity and strength of a new product or feature idea.
• Manage and drive results from user experience testing and gain crucial insights into how customers use (or don’t use) the platform
• In partnership with product operations, provide product metrics, including conversion rate, churn rate, and monthly recurring revenue, etc, to track and analyze the success of the product strategy

What You Bring To The Team:  

• 7+ years in a direct product management role with responsibility for MDR products
• Direct experience working in a SOC and building SOC tools and products
• Mid-market experience is a significant benefit
• Demonstrated success driving longer-term vision and strategy that resulted in competitive outperformance
• Experience leading product innovation, feature ideation, delivery, and launch
• Experience working in an agile development environment using agile development tools 
• Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes
• Experience with products delivered from AWS or other cloud environments
• Strong creative and critical thinking abilities
• Experience with G Suite (Google Docs, Google Sheets, Google Slides, Google Forms)

What We Offer: 

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans 
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees 
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance 
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. 

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.  

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations: 

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. 

If you have questions about your personal data privacy at Huntress, please visit our privacy page.

#BI-Remote