Project Manager

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

• Relevant Experience: Minimum of 2.55 years in a client-facing or administrative support role, preferably within a technology or software company.
• Strong Communication Skills: Exceptional verbal and written English communication skills, ensuring clarity and professionalism during calls and emails. 
• Experience with Task Management Tools: Proficiency in tools such as Jira, Notion, or similar project management systems to document, track, and manage tasks effectively. 
• Detail-Oriented & Organized: Ability to meticulously document call notes, create accurate tasks, and manage multiple projects simultaneously. 
• Client-Centric Approach: A professional demeanor with a focus on client satisfaction and the ability to address inquiries and concerns effectively.
• Time Zone Alignment: Flexibility to work US Pacific Time Zone hours and adapt to clients' schedules.

Core responsibilities:

• Client Interaction & Call Management: Act as the primary point of contact during client calls, ensuring clear and professional communication with laboratories, vendors, and internal teams. 
• Task Documentation & System Updates: Take detailed notes during calls and accurately document tasks in project management tools such as Jira and Notion, ensuring all follow-ups and action items are captured. 
• Scheduling & Coordination: Organize and schedule calls between clients, vendors, and internal technical teams, maintaining an efficient calendar for ongoing projects and integration tasks.
• Follow-Up & Progress Tracking: Monitor task completion, follow up with relevant stakeholders, and ensure all project deliverables are met within the agreed timeline. 
• Process Improvement Support: Identify areas for improving task management workflows and propose recommendations to enhance efficiency and project outcomes. 
• Professional Communication: Handle email correspondence with clients and vendors, providing updates, clarifications, and ensuring alignment on project goals and progress.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!