Enterprise Solutions Engineer

Sales at Crunchbase

As an Enterprise Solutions Engineer, you will be the ultimate product specialist, working alongside sales and customer success to demonstrate the value of the Crunchbase platform through proof of concepts (POCs), demos, best practices sessions and technical evaluations. You will play a key role in completing requests for proposals (RFPs) and security questionnaires, building technical resources to empower the sales team, and identifying and resolving key technical objections. Your proactive collaboration across departments, including Revenue, Product Management, and Engineering, will be crucial in ensuring successful deal closures and renewals. Additionally, you will partner with clients’ sales operations/leadership teams to showcase ideal workflows and use cases with our Enterprise Solutions. This role will be split by the following: 40% Sales Engineering, 40% Solution Architecture / Customer Success, 20% Systems Engineering / Product Alignment.

What You’ll Do:

• Serve as the ultimate product specialist, partnering with Sales and Customer Success to explain technical concepts clearly and resolve customer support inquiries.

• Lead the technical execution of Proof of Concept (POC) and Proof of Value (POV) engagements, ensuring customers successfully test Crunchbase within their workflows.

• Analyze usage insights from POCs/POVs and provide strategic recommendations to Sales, Customer Success, and Product teams to refine the value proposition and improve adoption.

• Create and deliver high-impact presentations, white papers, product demos, and sample solutions to drive product awareness and adoption.

• Support sales efforts by completing RFPs and security questionnaires, and by developing technical resources that strengthen competitive positioning.

• Train Sales and Customer Success teams on how to effectively demo Crunchbase, align product capabilities to client workflows, and maximize product value.

• Identify and address technical objections and blockers, working cross-functionally to ensure successful deal closures.

• Provide technical support throughout the sales cycle and post-sale implementation, including solution design, onboarding, and customer training.

• Partner with customers to tailor Crunchbase solutions to their unique needs and workflows, collaborating with Product and Engineering to inform future enhancements.

• Collaborate with client leadership teams to demonstrate optimal workflows and use cases for Enterprise Solutions.

• Synthesize customer feedback to identify trends and inform product and go-to-market strategies.

• Take on additional responsibilities and projects as needed to support team and company goals.

What We’re Looking For:

• 6+ years of experience as a Solutions Engineer or Technical Account Manager
• Ability to troubleshoot with customers at a technical level, including working with customers’ and prospects’ tech teams with a customer-first mindset.
• Comfortable independently developing and implementing recommended approaches to sophisticated or ambiguous problems.
• SQL knowledge with the ability to write basic queries and continue skill enhancement for advanced concepts.
• Experience with Postman or similar tools for making API calls, including ability to interpret and analyze the responses.
• Able to understand high-level system architecture and consider built-in trade-offs when building demos and solutions.
• Can develop relationships with all levels across the organization.  You will be as comfortable talking or making a presentation to C-Suite executives as you would with developers or product managers.  
• Deep understanding of the SaaS enterprise software space, especially around sales tools such as HubSpot, Consensus, Outreach, Snowflake and Airtable
• Proficient with Salesforce, Google Office Suite and other software tools.
• A background that combines business experience and technical knowledge.
• Entry-level experience with Python preferred but not required