Customer Support with Spanish

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluency in both written and spoken Spanish and English., Proactive attitude with a knack for customer support and sales., Excellent communication and negotiation skills., Strong attention to detail..

Key responsabilities:

  • Communicate with customers through online chats and emails.
  • Maintain a prompt and empathetic attitude towards customers.
  • Acknowledge and resolve customer complaints.
  • Ensure customer satisfaction by providing professional support.

WeDoSupport logo
WeDoSupport https://www.wdsupportltd.com/
51 - 200 Employees
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Job description

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

Are you fluent in Spanish and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport in Wroclaw!

Main Responsibilities:

  • Communication with customers through online-chats, e-mails
  • Maintain prompt and empathetic attitude towards customers
  • Acknowledge and resolve customers’ complaints
  • Knowing our products inside and out so you can answer the questions
  • Ensure satisfaction of the customer and provide professional support for customers

 

Requirements:

  • Proficiency in both written and spoken Spanish and English.
  • Proactive attitude with a knack for customer support and sales.
  • Excellent communication and negotiation skills.
  • Strong attention to detail.
  • Previous experience in a support role is advantageous.

Why join us? We offer:

  • Working in dynamic European company
  • Decent Remuneration
  • Flexible work hours (shifts)
  • Ability of career and professional growth within the company
  • Corporate events, team buildings
  • International team

 

Your potential + our support = success. Let’s make it happen!

Required profile

Experience

Spoken language(s):
SpanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Negotiation
  • Detail Oriented
  • Communication

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