Offer summary

Qualifications:

Bachelor's degree or advanced degree in a related field, or 7+ years of relevant experience in lieu of a degree., 5+ years of experience in client management or a related field., Ability to obtain a North Carolina Health and Life Insurance license within 60 days of employment., Strong organizational, time management, and presentation skills..

Key responsabilities:

Deliver consistent and profitable sales for Blue Cross NC National Group by promoting retention and new product sales.

Build and maintain trusted relationships with complex clients and consultants, providing insights on financial and service value.

Analyze client data and industry trends to identify growth opportunities and ensure client satisfaction.

Collaborate with internal teams to address client issues and ensure seamless project management and delivery.

Job description

Job Description

Responsible for delivering consistent, profitable Blue Cross NC National Group sales, by promoting current group retention and sale of new product lines to existing clients, in support of the goals and objectives of the business segment. This position is the lead relationship manager for all key stakeholders of the client. Responsible for building trusted, enduring relationships with complex clients and consultants by reporting insights on financial and service value delivered to clients. Exercises a strong understanding of the client's business needs, and BCNC's value proposition, benefits administration, and the health care industry. Drives higher financial value for current clients by providing market-leading, data backed solutions and recommendations.

Responsible for the retention of existing business, maximizing group retention, and ensuring groups remain profitable partners. Direct accountability for profit and loss performance and revenue generation.
Negotiate renewals and cross sell opportunities with high profile, complex clients and consultants. Identify additional growth opportunities in ancillary products, buy-ups, expanded service offerings, etc., based on the client’s needs and desired employee health outcomes.
Manage key group data and profiles, contribute to customer-centric knowledge base and ensure data is captured to support identification of future-state opportunities. Analyze client financial and utilization data and industry trends/benchmarks to determine success of client's current benefit strategy.
Develop a trusted advisor relationship with producers by leveraging health market trends and group data analysis to drive decisions.
Collaborate with Client Services team to ensure group issues are addressed effectively and project management and delivery needs are met.
Ensure prompt and efficient responses to client inquiries.
Partner with Group Center of Excellence and Operations to ensure seamless renewal coordination and enrollment
Identify and document best practices, and communicate key client experiences to seek process and sales resource improvement opportunities.
Promote goodwill between BCBSNC and the community by maintaining contact with business leaders through participation in community affairs. Project and maintain the corporate image within the community
Responsible for keeping abreast of competitor positioning/practices/information used in benchmarking competitive practices and for keeping BCBSNC apprised of competitive activity and market needs

What You Need

Bachelor's degree or advanced degree (where required)
5+ years of experience in related field
In lieu of degree, 7+ years of experience in related field
Must be able to obtain a North Carolina Health and Life Insurance license within the 60 days of employment in this position.
Must possess and maintain a valid driver’s license.

What We Like

Proven client management experience
National Accounts experience
Outstanding organization and time management skills
Presentation skills

Compensation

This is a sales incentive role with a total compensation package that consists of a base salary and sales incentive target component. All sales roles are eligible for an initial draw/guarantee to assist new hires with their on-boarding with the company.

Required profile