Offer summary

Qualifications:

Proven experience in operations coordination or a similar role, preferably in property management or hospitality., Strong organizational and multitasking skills with effective prioritization abilities., Excellent written and verbal communication skills., Attention to detail and problem-solving abilities..

Key responsabilities:

Coordinate daily operations for a portfolio of short-term rental properties, including scheduling inspections.

Manage and order keys for properties, ensuring proper inventory levels.

Monitor and reorder supplies necessary for property operations and maintain accurate records.

Assist with property check-ins/check-outs and collaborate with various teams to ensure smooth operations.

Job description

This is a remote position.

Schedule:

Mondays to Fridays, 9:00 AM to 6:00 PM Australian Eastern Standard Time, with 1-hour unpaid break in between
Full-time, 40 hours per week or 8 hours per day
Client location or time zone: Sydney, NSW, Australia

Company/client overview:

The client is a leading Australian short-term property management rental company.

About the Role:

The Operations Coordinator will be responsible for coordinating various operational tasks, including scheduling inspections, managing inventory, handling key ordering, and ensuring tasks are completed on time to support the smooth running of our properties. This individual will play a key role in maintaining our high standards of service for both guests and property owners.

Key Responsibilities:

1. Coordination & Scheduling:

○ Coordinate daily operations for a direct portfolio of short-term rental properties, including scheduling inspections and property assessments.

○ Ensure that all tasks are completed in a timely and efficient manner.

○ Serve as the point of contact for team members regarding scheduling and task assignments.

2. Key Management:

○ Manage and order missing keys for properties as required.

○ Track key inventory and ensure all properties have the necessary number of keys.

○ Coordinate key handover for guests, staff, and suppliers.

○ Update key status in the key management software.

3. Inventory Management & Purchasing:

○ Monitor and reorder supplies and inventory necessary for property operations (e.g., essential items, furniture, bedding, kitchen items, etc.).

○ Work with suppliers and vendors to negotiate pricing and ensure timely delivery of items.

○ Keep track of inventory levels and ensure that stock is always available for property needs (e.g., fans and heaters).

4. Property Management Support:

○ Assist with property check-ins/check-outs, addressing any issues or requests from guests or property owners.

○ Ensure the properties are well-maintained and keys are ready for guest arrivals.

5. Documentation & Reporting:

○ Maintain accurate records of inventory, key management, and scheduled tasks.

○ Prepare and submit weekly reports on operational activities.

6. Collaboration & Communication:

○ Work closely with the Operations Manager, maintenance staff, housekeeping team, and other departments to ensure smooth and efficient operations.

○ Maintain clear and professional communication with the operations team and external partners.

Requirements

● Proven experience in operations coordination or a similar role, preferably in property management, hospitality, or a related field.

● Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.

● Excellent communication skills, both written and verbal.

● Strong attention to detail and problem-solving abilities.

● Ability to work under pressure and meet deadlines.

● Familiarity with property management software (preferred but not required).

● Knowledge of inventory management and purchasing processes.

● A positive and proactive attitude with the ability to work independently and as part of a team.

Preferred Qualifications:

● Experience in short-term rental or hospitality management.

● Knowledge of Australia and its short-term rental market.

● Basic understanding of inspection tasks.

● Familiarity with key management systems.

Benefits

HMO coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

ZR_22243_JOB

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