Virtual Associate Market Medical Director- Emergency Medicine

Job Description:

As a MIC Associate Market Medical Director (AMMD), you will lead and provide clinical oversight to all clinical staff within the MIC market that operates in all geographies across Cityblock. Additionally the MIC AMMD will be the alternate leader for all EMS personnel employed by Cityblock. The MIC AMMD works in partnership with the Vice President, MIC Medical Practice, the Market VP, and other MIC leaders to manage and execute on market goals including but not limited to, clinical operations, expansion to new markets, Total Cost of Care (TCOC), care model opex, and service performance goals at the market and partner level for a defined set of contracts.
The Market leadership plays a critical role leading local teams and partnering with centralized functions to deploy, enhance, and maximize the strategic reach of Cityblock’s care model. In addition, the Associate Market Medical Director will engage and work closely with senior leaders and executives across the organization in the operational, clinical, and strategic growth/business development spaces.

This role leads with passion for high quality, value based care, operates and manages a large distributed workforce in a matrixed environment, and leads by example, with empathy, and positive influence to support the continuous improvements of our clinical care services.

The role is 100% virtual: 60% Clinical and 40% administrative and oversees 24/7 operations for Cityblock which may lead to minimal work on evenings, weekends, and holidays.

Responsibilities:

• Together with the MIC VP MMP, and other internal stakeholders, define a strategy and market goals that advance contract and company results. More specifically, the Associate Medical Director will participate in the planning and execution of the Market Operating Plans.

• Develop and implement cost of care initiatives based on segmentation and other population health drivers and partner with your local care teams to further evaluate and iterate initiatives to support high quality member care, for both consented and preconsented members

• Partner with Cityblock’s Data and Analytics teams to understand and map solutions to address drivers of utilization and translate this information to local care teams for iteration of potential datadriven solutions

• Lead clinical quality improvement initiatives that may span multiple locations and that focus on HEDIS, contracted or other determined clinical quality metrics, in partnership with Cityblock’s Quality Improvement team

• Decrease unnecessary hospitalizations, emergency room visits, and unnecessary speciality referrals

Clinical Care and Oversight

• Collaborate with Clinical Staff Affairs to manage provider licensing, credentialing and ongoing competency requirements in order to assure market providers are adequately privileged for clinical care Manage market patient safety efforts and clinical risk management, achieving practicelevel and individual patient quality outcomes, in partnership with Cityblock’s Patient Safety team

• Be the clinical leader for all EMS personnel across all markets at Cityblock

• Participate in the delivery of educational content around complex care delivery including geriatrics, palliative care, chronic disease management, social determinants of care, and integration of primary and behavioral health needs, across the entire care team including nonclinical staff

• Provide clinical care to an appropriate panel of members with complex needs, with an emphasis on chronic disease management, primary behavioral health, primary palliative care and substance use disorder diagnosis and treatment

• Work a fulltime week and be prepared to join the Cityblock oncall schedule as needed. You may be expected to participate in a Saturday Rotation based on your market’s schedule. You may need to work outside of regular business hours to execute on the market’s clinical or business needs.

• Meet evolving monthly and quarterly targets for visits with Cityblock members, in both clinic and home setting

• Direct report providers report feeling supported by you, their manager: Minimal voluntary attrition

• Clinical cases of Providers meet standards for evidence based complex primary care"

• Attend case conferences on regular basis to advise on clinical needs for presented members and establish goals as part of members' care plans.

• Partner and network management

• Attend external meetings and activities to further the business goals of the organization

Operations

• Operate in lockstep with the Hub Operations team, to ensure the clinical needs are met by practice management, flagging any concerns or processes that you experience or that are raised by your team.

Work Experience:

• 2-5 years leadership experience, preferably in an ER setting

• Comfortable supervising APP's

• Telemedicine experience is a plus

Education:

• Board Certified in Emergency Medicine

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: 

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.