Faculty Communications Facilitator

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

As Faculty Communications Facilitator, you will work within the Center for Online Learning and Teaching (COLT) to provide communications support for our Adjunct Faculty. You will partner with other teams across the university to provide email communications to online faculty. The primary responsibility of this role is to send and update faculty communications that align with a prescribed communication plan and ad hoc communications. You will maintain the communications schedule and associated activities to support faculty.

You will report to the Director of Faculty Support and Communications in this role. We are a remote friendly work environment #LI-Remote

You'll Get To:

• Provide communication support which includes writing, editing, and sending email communications through an email automation system
• Use PowerBI and internal information systems to maintain accurate faculty lists and provide communication data points
• Help maintain communication updates within the adjunct faculty portal site
• Manage projects to ensure daily workflows are prioritized within prescribed time frames
• Manage internal and external communications assets, including photos, video footage, written communications
• Develop communication plans that align with projects
• Maintain email campaign schedule
• Collaborate with other SNHU departments/teams to address communication needs
• · Other responsibilities as assigned. Job responsibilities can change at any time, with or without notice

What we're Looking For:

• Bachelors degree
• 2+ years of communications experience, specifically in higher education, where you gained experience doing the following:
  • Using an email automation system to create and schedule email campaigns (Mailchimp, Marketing Cloud, etc.)
  • Creating and writing communication plans
  • Writing and/or editing copy
  • Creating and managing communication assets
• The ability to work with partners both one-on-one and in a team environment
• Experience manipulating, summarizing, and analyzing data

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources