Offer summary

Qualifications:

Strong communication skills, Excellent organizational capacity, Collaborative attitude with a solution-oriented mindset, Experience with ecommerce and CRM systems.

Key responsabilities:

Coordinate timely and accurate shipments between shippers and carriers

Ensure accuracy of shipping documents and identify shipping errors

Problem-solve transportation challenges before or during transit

Collaborate with internal teams on follow-ups and manage shipping claims.

Job description

About the Role

As the Logistics Coordinator, you will work closely with 2Modern’s network of vendors and freight partners to ensure 2Modern’s Residential and Trade customers receive their Large Furniture orders in a safe and timely manner.

Your day-to-day will involve creating and coordinating shipments with vendors via various online platforms, as well as regular engagement with 2Modern’s Customer Support and Trade Sales teams to communicate updates in shipping schedules, service upgrades, shipping quote requests, and other ad-hoc tasks that may arise.

The ideal candidate is looking for a long-term position where they will collaborate with a team of friendly, like-minded individuals who are focused on Excellent Customer Service by providing best-in-class freight delivery solutions.

Core Responsibilities and Daily Activities

Coordinate timely and accurate shipments between shippers and carriers
Ensure accuracy of shipping documents
Identify and fix shipping errors
Problem-solve transportation challenges before or during transit
Collaborate with internal teams on follow-ups and ad-hoc requests
File and manage Shipping Claims (Damage, Loss, etc)

Requirements

Skills and Qualifications

Strong communications skills
Excellent organizational capacity
Collaborative attitude
Solution-oriented mindset
Critical- and Lateral-thinking ability
Research and analysis skills

Preferred Qualifications

Familiarity with best practices in Residential and White Glove freight management
Ability to use data in making logistics more efficient
Strong customer service capabilities
Understanding of both warehouse and transportation management
Capacity to multitask
Strong time management skills
Ability to prioritize tasks based on needs and workflow
Experience working with ecommerce, CRM systems, and fulfillment

Hours: This position is full-time and is remote/telecommute, 40 hours a week, open to candidates with standard working hours for a shift between (7am – 4pm Pacific) weekdays.

Start Date: Immediate

Please include the following with your application: