Offer summary

Qualifications:

Previous work experience in Allente is required., At least 6 months of experience in customer service or sales is necessary., Strong sales drive and persuasive skills are essential., Fluency in Danish and English is required..

Key responsabilities:

Handle incoming calls from Swedish customers considering canceling their service.

Offer tailored solutions to retain customers and enhance their experience.

Nurture customer relationships while achieving sales goals.

Participate in training and coaching to improve performance.

Job description

Job Title:

Customer Support agents for Allente

Job Description

Join our team in Concentrix Sweden!

Are you passionate about customer interaction? Do you want to play a key role in retaining customers and building long-term relationships? Then we have the perfect role for you!

Concentrix is a global leader in technology-driven customer experience and service. We work with well-known brands and help them optimize their operations through innovative solutions. We are now looking for a driven and results-oriented star colleagues to join our team in Denmark!

About the Role:

As a sales-focused customer service representative, you play a crucial role in retaining customers and ensuring a great experience. You’ll handle incoming calls from Swedish customers considering canceling their service and actively work to offer tailored solutions that meet their needs.

We’re looking for someone who:

Has previous work experience in Allente
Has at least 6 month experience in Allente Antichurn campaigns
Has previous experience in sales and/or customer service and thrives in a goal- and results-oriented environment.
Has a strong sales drive and the ability to persuade while nurturing customer relationships.
Is a good listener with a professional and trustworthy manner.
Has good knowledge of Danish and English.

What We Offer:

A fixed monthly salary with an attractive commission model
Comprehensive training and ongoing coaching to help you reach your full potential
Career development – 80% of our leaders have been promoted internally
A dynamic and inspiring work environment with team activities and social events.

Additional Information:

Start date: according to candidates availability
Employment type: Full-time, temporary contract for 4-month period
Working hours: Vary during opening hours, Mon–Fri 09:00–18:00
Location: Work-from-home in Denmark

Location:

DNK-Work-at-Home

Language Requirements:

Time Type:

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